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Southern Acura Newport News

Newport News, VA

4.8
999 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 999 reviews

December 25, 2024

Service department very polite explained Work done . They were also efficient in a timely manner. More

by youngjoyce86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Outstanding service and customer service . Mr. Cisco Lugo did a great job booking an appointment for me. More

by ODRA7290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Everyone was very courteous. The service was excellent. The service was completed in a timely manner. More

by aepp65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Courteous staff, good service, explained what needed to happened and the cost associated in advance. More

by lvnhpns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Can you help me understand why no one in Service hasn’t men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold abou More

by Phatee77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cisco Lugo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

The staff was polite they made sure I had a vehicle to drive in a timely manner More

by Pcoston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

There was a state inspection; waiting time was less than an hour. Wait room was comfortable. More

by JJACKSON09
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Kevin and another person who works next to him are great when it comes to customer service and makes the issue easy to resolve. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Always taking care of here love this place. Friendly great customer service. Always get me right More

by glangston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Devin Sheldon was great! I never felt any pressure to buy. I told Devin I only wanted to test drive a car and left with a new MDX! The sales manager congratulated me on my pu More

by baileybailey29
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
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