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Southern Acura Newport News
Newport News, VA
885 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 885 reviews
October 18, 2024
The dealership has a great environment and everyone is very courteous. It feels like they are truly care about providing a great to their customers. Cisco especially for just being a wonderful service adv very courteous. It feels like they are truly care about providing a great to their customers. Cisco especially for just being a wonderful service advisor and ensuring our visit was stress free. I would recommend this dealership and Cisco to everyone I know! More
by steverodriguez1104
Verified CustomerEmployees Worked With
October 17, 2024
Amazing and fast service I would really appreciate that they were able to get me in at a last minute notice. Thank you for all that you do. they were able to get me in at a last minute notice. Thank you for all that you do. More
by jowillie89
Employees Worked With
October 17, 2024
Great Service as always! Kevin is very helpful and makes sure you are well taken care of. Kevin is very helpful and makes sure you are well taken care of. More
by JULIA0418
Employees Worked With
October 15, 2024
I have a very good rapport with both my service advisor Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 minutes away and still prefer to take my car there for service because I love the atmosphere and Mr. Kevin Rafael, Daryl Hoe, and everyone else their at Southern Acura. Mr. Kevin Rafeek is personable, empathetic, very attentive, caring, and professional. He also makes sure all of my concerns are addressed, looked at, and/or fixed if need be. More
by TRENNA_1973
October 13, 2024
On the phone or in person, they have the best customer service in Hampton Roads! service in Hampton Roads! More
by PUNCHBELINDA
October 13, 2024
Great service fair pricing. Owner shift but customer service improved dramatically. I would recommend to anyone Owner shift but customer service improved dramatically. I would recommend to anyone More
by ldiggz3000
Employees Worked With
October 11, 2024
Cisco was very polite and accomodating. I went in for emergency repairs and he was able to get them completed in minimum time. Thank you I went in for emergency repairs and he was able to get them completed in minimum time. Thank you More
by Pkahoe
October 10, 2024
I enjoy Southern Acura due to the customer service department, especially Kevin he goes above and beyond for his customers he followed through with his contact information. He’s very personable and ve department, especially Kevin he goes above and beyond for his customers he followed through with his contact information. He’s very personable and very professional that allows me to continue to come back to southern Acura for all Of my dealership concerns. More
by alecia41
October 03, 2024
Quick service. Friendly staff. My only complaint is with Acura itself in terms of taking so long to get recall parts. There is still one more recall I am waiting fo Friendly staff. My only complaint is with Acura itself in terms of taking so long to get recall parts. There is still one more recall I am waiting for. More
by Beach.cindy
Employees Worked With
Jennifer
October 02, 2024
dealership is clean and the staff is professional , especially Kevin. great sense of humor and they take pride in the work that is being done especially Kevin. great sense of humor and they take pride in the work that is being done More
by Jayy
Employees Worked With
