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Southern Acura Newport News
Newport News, VA
1,250 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,250 reviews
May 13, 2025
Great place to get all of my service needs. Thank you Cisco you always keep a smile on my face. Thank you Cisco you always keep a smile on my face. More
by DWANNA33
Verified CustomerEmployees Worked With
May 13, 2025
Always get great service and friendly service Kevin and the other service team members are very friendly. the other service team members are very friendly. More
by tomcterric
May 12, 2025
Awesome customer service! Very professional technician. Would not go anywhere else. Keep up the good work. Very professional technician. Would not go anywhere else. Keep up the good work. More
by MM
May 11, 2025
I have worked with the service teams since 2007. They have been informative, polite and keeping my interest in their work. They have been informative, polite and keeping my interest in their work. More
by Bryan
Employees Worked With
Other Employees :
Jessica Goodale New Has joined service dept.
May 11, 2025
The staff was very courteous and very friendly and they kept me informed of the process every day. I will recommend all my friends and family about southern Acura of Newport news the service is top-notch a kept me informed of the process every day. I will recommend all my friends and family about southern Acura of Newport news the service is top-notch and the employees are very professional More
by perryv067
May 10, 2025
Professional environment and great communication I feel they work to ensure the customer understands the needs and lays all options on the table for making the best decision they work to ensure the customer understands the needs and lays all options on the table for making the best decision More
by c_152110
May 10, 2025
Everything went well I received my service and the staff was friendly. I received an oil change and engine filter service. The staff was friendly. was friendly. I received an oil change and engine filter service. The staff was friendly. More
by tinaowens_5618
May 09, 2025
Very professional and people who work there are very friendly and engaging ensuring needs are met friendly and engaging ensuring needs are met More
by sean
Employees Worked With
May 09, 2025
We've had only excellent experiences here over the past few years. The staff is very helpful, efficient and knowledgable. few years. The staff is very helpful, efficient and knowledgable. More
by SJFRED
May 09, 2025
Excellent work performed by the service department itself. But there were other issues. (1) 3% service fee on credit cards? The most I've run into is 2%. (2) IMO, pretty aggressive parts pricing itself. But there were other issues. (1) 3% service fee on credit cards? The most I've run into is 2%. (2) IMO, pretty aggressive parts pricing (re: alternator). (3) Called on Saturday to check on vehicle, but reached an outside answering service two different times. Why didn't someone at the dealership answer my call? More
by SBOOKHH
