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Southern Acura Newport News

Newport News, VA

4.8
884 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 884 reviews

November 16, 2024

Kevin and the service team are always helpful and kind. They are mindful of any issues pertaining my vehicle. More

by MSPENCER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Kevin did great job for my car maintenance. He kept me well informed, patiently explained to me what needed and why. He is very professional and friendly More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Excellent Service as always. Thank you for servicing my car in a timely manner. Mr. Cisco was terrific. More

by Gretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Gretchen responded

Excellent Service as usual. Thank you Mr. Cisco and your expert team.

Nov 16, 2024 -

Gretchen responded

Excellent

November 13, 2024

The southern acura team ALWAYS get the job done! ! They are very efficient and reliable!! More

by jalia_campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Great prompt service! I'm always treated with the utmost respect when I bring my car in for service. More

by evelynspratley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Kevin Rafeek is an asset to Southern Acura. He is very nice and very knowledgeable and very pleasant to work with. He always keeps me updated on the status of my vehicle and answers any questio More

by Acura TLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Good services and they are real quick to respond back to your message nice job More

by newvaprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service was great and they completed my car in a timely manner. I just wish that you still did the car wash and vacuum. More

by val.jackson_1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Cisco & David were very professional. Had me in and out like they promised. Love working with Southern Acura More

by JMILTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service team is awesome. They are very polite, friendly, courteous and professional. The kept me informed throughout the entire process and reviewed the results of the serv More

by janetjoyce4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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