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Southern Acura Newport News

Newport News, VA

4.8
878 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 878 reviews

November 17, 2024

Great as always! !! Always reasonable wait time and extraordinary work. Most importantly I trust them. More

by DKBrewster
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Unsure
November 17, 2024

Great prompt service. Cisco was outstanding service attendant. Your lounge ran out of coffee though. Why is your accessory desk have no accessories showing? More

by spartanhelmet41
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Coustmer service outstanding and friendly they did an excellent job they were on top of everything thank you More

by somerville_candace
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Everything went well and was explained on what was accomplished. It was a seamless experience. More

by hitempbs
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrius Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Kevin and the service team are always helpful and kind. They are mindful of any issues pertaining my vehicle. More

by MSPENCER7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Kevin did great job for my car maintenance. He kept me well informed, patiently explained to me what needed and why. He is very professional and friendly More

by Cecilia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Excellent Service as always. Thank you for servicing my car in a timely manner. Mr. Cisco was terrific. More

by Gretchen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Gretchen responded

Excellent Service as usual. Thank you Mr. Cisco and your expert team.

Nov 16, 2024 -

Gretchen responded

Excellent

November 13, 2024

The southern acura team ALWAYS get the job done! ! They are very efficient and reliable!! More

by jalia_campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Great prompt service! I'm always treated with the utmost respect when I bring my car in for service. More

by evelynspratley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Kevin Rafeek is an asset to Southern Acura. He is very nice and very knowledgeable and very pleasant to work with. He always keeps me updated on the status of my vehicle and answers any questio More

by Acura TLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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