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Southern Acura Newport News

Newport News, VA

4.8
997 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 997 reviews

January 18, 2025

Very informative and patient with explaining and helping me understand the process and the importance of what was needed for my vehicle More

by Jackielovekey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Kevin is the best and I have all my automotive work done at the dealership More

by bogart33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

All services were done quickly and staff was very pleasant to work with. The overall process was painless. More

by amandakelley413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I was greeted immediately on arrival. The staff was welcoming. The service was prompt and I was made aware of progress. The waiting area was clean and I felt the cost was reasonable. More

by KAYRON_31227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
January 16, 2025

A pleasant experience as always at Southern Acura ! Very friendly and knowledgeable staff too ! Great experience! More

by Davi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
January 16, 2025

Cisco did a wonderful job following up and keeping me informed while the dealership had my car!!!!! Thank you, Peter Hammond More

by phh405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Acura dealer dealership is the dealership I got my 2012 Avalon from it’s been a great vehicle. They have excellent service department and I will recommend them to anybody. They inspect my vehicle once a ye More

by GENEVAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Goodale is my service representative? She’s an excellent service representative.
January 16, 2025

Awesome team, I was in & out in 1 hour. They are professional and friendly! Thank you Southern Acura! More

by HappyMom22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

My Service Manager, Kevin, did an excellent job explaining my auto problems and having them corrected in an expedient manner. More

by Rachford h Mauney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Harvest dealt with them much. Had a battery replaced there and got my oil changed More

by Tellyfox54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
4.0
This rating includes all reviews, with more weight given to recent reviews.
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