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Southern Acura Newport News
Newport News, VA
878 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 878 reviews
November 21, 2024
Service was good. Kevin was very kind and knowledgeable. I will ask for him on our next visit. Kevin was very kind and knowledgeable. I will ask for him on our next visit. More
by RTODD6454
Verified Customer
November 20, 2024
I have been dealing with this dealership since purchasing my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for s my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for standard service under a pre purchased maintenance agreement I was advised after the work was completed that the agreement had expired and I needed to pay for the service. Even though I was given discounts I still ended paying over $100 for what I believed was prepaid. I will not be returning to this dealership other than for a recall matter which had been open for almost a year. More
by jbittenbring
Employees Worked With
November 20, 2024
Southern Acura did a fantastic job in servicing my car. They were prompt in taking in the car for servicing at the appointed time and completed the service in reasonable time. All my questions were satisfa They were prompt in taking in the car for servicing at the appointed time and completed the service in reasonable time. All my questions were satisfactorily answered. More
by Rahul
Employees Worked With
Jessica Goodale
November 20, 2024
My service consultant Kevin was polite and professional, I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. More
by outtamind
Employees Worked With
November 20, 2024
Excellent service and wonderful staff. Great working with them. Like the car a lot but lots to learn. Moved at same time. Great working with them. Like the car a lot but lots to learn. Moved at same time. More
by tobeonice
Employees Worked With
Devon, Ellie, and Seth!!! Super team of people!!!
November 19, 2024
Customer service was awesome, love the coffee bar and the wait was pleasant. Good visit wait was pleasant. Good visit More
by lewishamp2
Employees Worked With
November 19, 2024
Very quick service and the man who checked me out is always so friendly and personable. He is welcoming and a breath of fresh air. always so friendly and personable. He is welcoming and a breath of fresh air. More
by brownalf1
November 19, 2024
Kevin was very courteous and prompt with my service. Did not try to sell unnecessary services. Did not try to sell unnecessary services. More
by ejtmlt01
Employees Worked With
November 18, 2024
I have always been very satisfied with the service at the Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service department. More
by HWALTHALL
November 17, 2024
Excellent service and I didn’t have to sit for a long time while waiting for my car time while waiting for my car More
by KCHINTON1
Employees Worked With
