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Southern Acura Newport News

Newport News, VA

4.8
1,430 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,430 reviews

September 06, 2025

I was late getting there. Didn't know they had moved. But even being late he got me in and out with in a hour. More

by george turner64
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
September 06, 2025

That day was for my state inspection and received the same courtesy, professionalism, attention and understanding he always displays when I come in. I told him, I recently purchased another vehicle. I di More

by CRROOKWOOD
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
September 05, 2025

Best dealership service ever. I am very pleased with services and appreciate Cisco and the team! More

by gabriellmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Scheduling the appointment was very easy. They found and solved the problem very quickly. Amd it was under warranty. Yay! More

by emont91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Kevin and his team are super knowledgeable, professional, and targets personal auto repair situations. Appreciated!! More

by TCARMON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Prompt and efficient. The service staff was very polite The vehicle was also throughly cleaned More

by BROWNDOUGLAS773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Price
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Hoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Cisco is THE BEST Great customer service ,very helpful and professional. I will be back More

by NREESIE37
Recommend Dealer
Yes
Employees Worked With
Cisco
September 04, 2025

Kevin always gives excellent customer service. Southern Acura provides reliable car maintenance, flexible scheduling and upfront pricing. More

by Halltcb495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

You have to wait two hours plus to get your car inspected because they seem to schedule a lot of cars at the same time. They don’t answer the phones so it is frustrating. More

by I don’t know what that means
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jess Gentry
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Everything was professional and well explained from the beginning to the end. The staff vere friendly and courteous More

by ntoakley168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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