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Southern Acura Newport News

Newport News, VA

4.8
1,088 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,088 reviews

April 27, 2025

The service department is great. Timely service and excellent customer service. The service department personnel really take care of the customer. More

by christophernorcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

This dealership is excellent. Timely service, excellent customer service. Dealership is clean. Cisco is great. More

by christophernorcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Awesome I thought I had to buy a new headlight, but he asked the mechanic to look at it to see if he can fix it instead and he fixed it ?? More

by TAMBOO1960
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Apr 27, 2025 -

TAMBOO1960 responded

Mechanic Ray is awesome

April 27, 2025

Kevin was very prompt and on time. Communication was efficient and timely! Just overall amazing More

by akiagbbs
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
April 27, 2025

Very professional and courteous Service team kept me updated on the progress and the service was complete in a reasonable time More

by Dana.harris90
Recommend Dealer
Yes
Employees Worked With
Jessica
April 27, 2025

Brett, Kevin and team worked with me on a very unusual tire pressure sensor issue that took over a month to resolve but eventually turned out well. The staff has always been professional and courteous. More

by MAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Great overall experience I plan on buying two more vehicles from them in the next 18 months More

by sethjogarcias
Recommend Dealer
Yes
Employees Worked With
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rabih Kassam
April 26, 2025

Amazing customer service. They are friendly, helpful and allow the customer to make informed decisions without being pushy. I will go here first when it’s time for another veh More

by cindyf0212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

The best service! ! Kevin always explains everything and is an asset to Acura!! Amazing service!! More

by CSSMDS
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
April 24, 2025

Service department are really helpful and customer service friendly. They explain issues clearly and helpful More

by Tonyleisha
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
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