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Southern Acura Newport News
Newport News, VA
1,084 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,084 reviews
April 27, 2025
The service department is great. Timely service and excellent customer service. The service department personnel really take care of the customer. Timely service and excellent customer service. The service department personnel really take care of the customer. More
by christophernorcross
Verified Customer
April 27, 2025
This dealership is excellent. Timely service, excellent customer service. Dealership is clean. Cisco is great. Timely service, excellent customer service. Dealership is clean. Cisco is great. More
by christophernorcross
April 27, 2025
Awesome I thought I had to buy a new headlight, but he asked the mechanic to look at it to see if he can fix it instead and he fixed it ?? asked the mechanic to look at it to see if he can fix it instead and he fixed it ?? More
by TAMBOO1960
April 26, 2025
Amazing customer service. They are friendly, helpful and allow the customer to make informed decisions without being pushy. I will go here first when it’s time for another veh They are friendly, helpful and allow the customer to make informed decisions without being pushy. I will go here first when it’s time for another vehicle! More
by cindyf0212
April 25, 2025
The best service! ! Kevin always explains everything and is an asset to Acura!! Amazing service!! ! Kevin always explains everything and is an asset to Acura!! Amazing service!! More
by CSSMDS
April 24, 2025
Service department are really helpful and customer service friendly. They explain issues clearly and helpful service friendly. They explain issues clearly and helpful More
by Tonyleisha
April 24, 2025
Southern was great. They did a great job taking care of us. And the communication texts kept us well informed. They did a great job taking care of us. And the communication texts kept us well informed. More
by PAUL.OLSEN
April 23, 2025
It's always a pleasant time when I come in there everybody's friendly. He was very friendly very helpful and I was out with a clean car. everybody's friendly. He was very friendly very helpful and I was out with a clean car. More
by MAESTROREDHOME
April 21, 2025
Took my car in for a/c repair in the charge me almost a grand with diagnostic in dye in system! Brought back todays later in now they say a hose is leaking they say they do it for another grand ! I will no grand with diagnostic in dye in system! Brought back todays later in now they say a hose is leaking they say they do it for another grand ! I will not be returning to this dealership again ! More
by Yendor1966
April 20, 2025
Very pricey labor charges! Well you don't have an option. Do you? They know it too well Well you don't have an option. Do you? They know it too well More
by Got beaten up with high prices
