Southern 441 Toyota

Definitely very dishonest and unreliable dealership. Very harsh and no respect for customer. They took a deposit of $1000 without showing or test driving a mini van and later said its non-refundable. Sa Very harsh and no respect for customer. They took a deposit of $1000 without showing or test driving a mini van and later said its non-refundable. Sales person doesn’t have idea about the features and said 7 seater captain chairs in Sienna XLE has ottoman ( full recline)feature and when vehicle arrived it is missing. They charged me $300+ more when asked to switch to 8 seater for no reason. I was forced to take dealership appearance fee of $1450. Assured permaplate plan give peace of mind for long time and charged $899 for 7 years and when closed the deal, very surprised to see 3 year plan for $245, which is already covered by Toyoguard premium plan. Why would I pay $899 for already covered plan? James Barton denying promising anything. I have a email to show it never said for 3 years and when I asked about difference between Toyoguard platinum ($699) interior/exterior protection and permaplate plan .. He mentioned that later plan will give peace of mind for rest of life(long term, max. 7 years). Sales manager was nice before puting deposit and was very rude and harsh after. No respect for customer. More

My last visit reminded me why to never visit Toyota dealership. It's never about the customer service, they are always overcharging for basic services and it's ridiculous. I will never buy another Toyo dealership. It's never about the customer service, they are always overcharging for basic services and it's ridiculous. I will never buy another Toyota. Garbage customer service More

Help less!!!!!!! Managers in this dealership need supervision.. Dealership service damaged my truck, instead they asked what I wanted, they just decided for me . Besides I have several issues all ma supervision.. Dealership service damaged my truck, instead they asked what I wanted, they just decided for me . Besides I have several issues all managers words is said :I’m going in circles More

Got my car worked on in September. It was supposed to only take a week to be finished turned into 2 weeks. Poor communication with the customers And the icing on the cake When I went to go pick it up the only take a week to be finished turned into 2 weeks. Poor communication with the customers And the icing on the cake When I went to go pick it up they parked it for a couple days with the window open. Causing my To get flooded with water Took another two weeks to get cleaned. Would not recommend anybody to get service at this dealership. More