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Southaven Kia

Southaven , MS

4.5
100 Reviews
At Southaven Kia, we're committed to delivering an exceptional automotive experience built on trust, transparency, and customer care. As a family-owned dealership with over 30 years of experience, our goal is to exceed your expectations from the moment you arrive. We’re proud to offer the full lineup of new Kia vehicles, along with a carefully selected inventory of pre-owned and certified pre-owned models. Our finance experts will help you find the right plan for your needs, and our Kia-certified technicians will keep your vehicle running at its best. Prefer to do it yourself? Our parts department has you covered.
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745 Goodman Rd. E

Southaven , MS

38671

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Showing 100 reviews

November 25, 2025

I rate Joe well on his customer service but my check engine light came on after I left the dealership. I did not have this issue before I went to get a recall and a oil change. More

by qdh1975
Recommend Dealer
Yes
Employees Worked With
None
Dec 01, 2025 -

Southaven Kia responded

Hello, we appreciate your 5 star review and would love to take care of your check engine light. Feel free to give us a call any time so we can fix this for you! 662-901-2100

November 25, 2025

They were all pleasant overall. The atmosphere was neat, clean, and well organized. There was a descent wait time. I would like to receive coupons in the future. More

by LADYLEILAG
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ty
Dec 03, 2025 -

Southaven Kia responded

Thank you for your 5 star feedback! We are absolutely working on getting coupons made and sent out to all our Southaven Kia guests! Keep an eye on your mailbox and we hope to see you again in the future for all your vehicle needs!

November 25, 2025

Everyone was nice, friendly and professional. The service was great as well. I would definitely be back. More

by Tammy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sandie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Southaven Kia responded

Thank you Tammy for your 5 star review! We look forward to helping you again on all your vehicle needs!

November 24, 2025

Michael Ray was fantastic when it came to getting me exactly what I need in financing. Dihan was so friendly and helpful in showing me the options available for what I needed and was always very easy to More

by lwammack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dihan Talukder
Dec 04, 2025 -

Southaven Kia responded

Congratulations on making the swap to Kia! We are happy to have you as part of the Southaven Kia family! Thank you for your amazing review!

November 20, 2025

Mike Jones was awesome. The finance manager was great. I was in and out. Great service. More

by KEVIN.MCGOWAN827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Southaven Kia responded

Thank you Kevin for your 5 star review! We are proud of our Mike's here at Southaven Kia, welcome to the fam!!

November 19, 2025

Friendly and courteous staff and they keep you inform on what they are doing and how long you have to wait. Thanks to everyone Marie More

by mbrooks42
Recommend Dealer
Yes
Employees Worked With
Joe Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Southaven Kia responded

Thank you so much Marie for your 5 star review! We are proud to have Joe on our team! We look forward to servicing your vehicle again the future

November 16, 2025

Other than the wait time, I had a good experience. I remember when oil changes only took 15 minutes. More

by jrnotary17
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Southaven Kia responded

Thank you for your 4 star review! We will take your feedback to better ourselves for your next visit!

November 16, 2025

My service Rep Sandy was very knowledgeable and pleasant to talk to. Any questions i had, she made sure I fully understood. More

by sholondatucker
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Southaven Kia responded

Thank you for your 4 star review! We are glad that Sandie gave you a pleasant experience, if you'd like to elaborate on how we can improve to 5 stars, feel free to reach out at 662-901-2100

November 15, 2025

Friendly staff. Good explanation of process to replace my engine. I would work with Ty again if I had any issues. More

by Omarslaw
Recommend Dealer
Yes
Employees Worked With
Ty Roberson
Nov 18, 2025 -

Southaven Kia responded

Thank you for your 5 star review! We are proud to have Ty on our team! We look forward to helping you in the future with all your vehicle needs!

November 13, 2025

The dealership and my attendant were professional, and the maintenance team was very thorough with my vehicle. I’ve been working with Kia since 2019, and I’ve never received such a detailed readout or cle More

by corlista1843
Recommend Dealer
Yes
Nov 14, 2025 -

Southaven Kia responded

Thank you so much for your 4 star review, we would love to hear more on how we can improve to 5 stars! We plan to keep your expectations high and to deliver that 5 star experience on your next visit!

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