Sandie Smith

Outstanding, prompt and professional service is always provided by this Kia dealership. Top notch team. provided by this Kia dealership. Top notch team. More

by tntdye Verified Customer Verified Customer

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While repairs can take time, I expected better communication throughout the process. I'd appreciate more consistent updates, including regular status checks and a clearer timeframe for my car's st communication throughout the process. I'd appreciate more consistent updates, including regular status checks and a clearer timeframe for my car's stay. I received a call recently, and they agreed to keep me posted more often. Overall, good customer service. More

by monkaandre_17 Verified Customer Verified Customer

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Very nice and caring. Friendly and respectful. Thoughtful enough to call and inform me of my problem and cost. Friendly and respectful. Thoughtful enough to call and inform me of my problem and cost. More

by NWHITE1913 Verified Customer Verified Customer

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They were very nice and helpful I was treated with kindness and respect Thank you very much kindness and respect Thank you very much More

by coxvickie104 Verified Customer Verified Customer

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My wife recently brought her vehicle in for routine service, which was completed without issue. During the visit, she informed the service advisor that her tire pressure sensor warning light was illumi service, which was completed without issue. During the visit, she informed the service advisor that her tire pressure sensor warning light was illuminated, despite the tire being fully inflated. After inspecting the tire, the advisor stated that it would need to be replaced in order to resolve the sensor issue, at a cost exceeding $400. This recommendation did not appear reasonable, so we declined the service and sought a second opinion at another shop. That shop removed the tire, replaced the sensor (which is integrated with the valve stem), and reinstalled the tire. The sensor is now functioning properly. I am at a loss as to why the dealership recommended replacing a new tire to address a faulty sensor — particularly when the actual repair was straightforward and significantly less expensive. Frankly, the experience gave the impression that the service department was attempting to take advantage of my wife. More

by JACDUNN6328 Verified Customer Verified Customer

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I absolutely love everyone at Kia. Staff super friendly and make you feel welcome. Love them down. Staff super friendly and make you feel welcome. Love them down. More

by taraymiaj87 Verified Customer Verified Customer

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Didn’t fix my issue with my radio. I had static before I even got out of the parking lot I had static before I even got out of the parking lot More

by BSECH7140 Verified Customer Verified Customer

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I had to go back to return to the dealership because they forgot to reset the mileage on my car. They also put that they did a courtesy wash and that was not true. I tried this dealership because I had probl forgot to reset the mileage on my car. They also put that they did a courtesy wash and that was not true. I tried this dealership because I had problems with my previous service dept. I have and will choose another location if I have another problem with this location. More

by snealy73 Verified Customer Verified Customer

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Service Dept. Representative did a good job explaining what was needed to be done and the cost of all services. Very excited to have this dealership in my area. Representative did a good job explaining what was needed to be done and the cost of all services. Very excited to have this dealership in my area. More

by randy.allen Verified Customer Verified Customer

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I was greeted by Sandie. She was very friendly and professional. walked me into the seating area. She was very friendly and professional. walked me into the seating area. More

by HEATHERLY39 Verified Customer Verified Customer

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