SouthWest Ford Weatherford

All I can say is "WOW"!!!! I live in West Texas and was planning on making a vehicle purchase later this year. Unfortunately, things got accelerated and that purchase came over spring break. Texas and was planning on making a vehicle purchase later this year. Unfortunately, things got accelerated and that purchase came over spring break. I tried working with a local dealership but, after 3 days of test drives, the best they could do for me was to order a vehicle and hopefully have it in town within a week. I got on the internet and checked Southwest Ford. They had the exact truck that I was looking for and it was in stock. I called on Thursday when they opened and was told all sales persons were in a meeting. The receptionist I talked to was very helpful and even confirmed for me that the truck I saw on the internet was still on the lot. After filling out the internet contact section, I was contacted by Roy Dooley in a short amount of time later. We talked on the phone and he also confirmed that the truck was still on the lot. We initially talked about a price and Roy gave me a figure before I hung up. This was much more progress than what I got with the local dealership. My wife and I made the 2 hour drive and was introduced to Roy. Roy was very knowledgeable of the truck I was interested in, to the point of giving me too much information!!!! This was definitely a welcomed change from the information I got from the local dealership. We negotiated a price and it was within the range we were willing to pay. From here, we were introduced to Dan. He was very easy to talk to. We told him what we wanted and were not forced to hear a "sales pitch" of things we weren't willing to buy. We were very fortunate to have Roy and Dan handle our purchase. So much so that my wife is thinking of trading in her car for another truck. Thank you both Roy and Dan. You made this vehicle purchase very enjoyable. Like many reviews that are on this website, I would recommend both of these gentlemen to deal with if you are in the market for a vehicle purchase. More

If it wasn't for Bryce and his upbeat personality we would have walked say from this dealership. The first time we walked in the manager on duty didn't want to help us so we left. Bryce was very profess would have walked say from this dealership. The first time we walked in the manager on duty didn't want to help us so we left. Bryce was very professional and we told him what we were looking for and to keep an eye out. He called us a little over a week after our visit and told us he had the vehicle we were looking for. Bryce went above and beyond to help us. Lee made it happen and was great to work with too. Eric went above and beyond to make us feel as if we were top priority. These 3 guys are what makes this dealership worth going to. More

From the moment I walked I felt welcome. they took me to my salesman Brian Ahern. Brian went above and beyond to help me get into my new Ford Taurus. He made me fell like I was important. I would definately my salesman Brian Ahern. Brian went above and beyond to help me get into my new Ford Taurus. He made me fell like I was important. I would definately recommend the dealership and Brian to my family, friends and co-workers. More

Andrew was an absolute delight to work with on the trade in and purchase of my vehicle! He had the car I was interested in ready when I arrived and spent time completely answering all of my questions, caref in and purchase of my vehicle! He had the car I was interested in ready when I arrived and spent time completely answering all of my questions, carefully explaining everything to me. He stayed with me throughout the whole processes and I sincerely appreciated everything he did to make this experience of buying a car a great one! I highly recommend working with Andrew and the entire SW Autogroup team! From Andrew in Sales to Jeff in Finance I really felt taken care of with my car buying experience! More

This is the second vehicle we have purchased at Southwest Ford in the past six months. I have been very satisfied with my experience both times. Our salesman, Brian,is the BEST. Everyone that we dealt wit Ford in the past six months. I have been very satisfied with my experience both times. Our salesman, Brian,is the BEST. Everyone that we dealt with was very helpful and friendly. I will, and have already, recommend this dealership and Brian to anyone who I know that is looking to purchase a new vehicle. Including my children, which says alot. More

Bought my sons truck from this dealership in 2002....Figured we get my daughters there as well. Earl was great, no high pressure sales and very knowledgeable. We actually contacted him to keep 2002....Figured we get my daughters there as well. Earl was great, no high pressure sales and very knowledgeable. We actually contacted him to keep an eye out for a low mileage car within our price range. When they got one in he gave us a call. It ended up being the perfect car! Thanks Earl and I will keep giving people your name! Dawn R. Burleson, TX More

Worked on a new truck order with Kevin for over 5 months, finially placed our order and Kevin was excellent on updateding us throughout the whole build process. 4 months later our truck came in and the after finially placed our order and Kevin was excellent on updateding us throughout the whole build process. 4 months later our truck came in and the aftermarket department went to work. We picked up our new truck as expected we where very pleased with the work they did and how professional everyone was. In a strange turn of events 30 min. later our truck was back at the collision center, Ken was very nice and willing to let us come in and take pictures and reassured us everything would be taken care of. Couple of days later we went in and had to buy a truck to get us back home, everyone had heard about the accident and asked if everyone involved was alright it is the level of personal feelings that everyone had that makes me want to continue buying vehicles from SouthWest. The used car department was excellent we walked in knowing what we wanted they did not pressure us into anything we did not want and did not try to sell us anything extra that we did not ask for. I would highly recommend SouthWest to anyone looking for a new or used vehicle. To everyone at SouthWest I would like to thank you for taking care of our family and look forward to seeing again in the future. More

I called for a GMC Arcadia for my girlfriend. We were supposedly approved for the same vehicle, in Tyler Texas but the dealership eventually sold the car to another couple prior to us coming to pick the supposedly approved for the same vehicle, in Tyler Texas but the dealership eventually sold the car to another couple prior to us coming to pick the car UP. We were informed that we should come get the vehicle by the way. Once we found out our car was sold I called Eric to see what he could do. He told us to come in and we drove 2 1/2 hours to look at the vehicle. Eric had the Car ready for us to test drive, and was very polite and upfront with all the details. He made me and my girlfriend confortable in the deal we were about to make. He didn't try to sell us a different vehicle why he realized our credit was not perfect, instead he knuckled down and got us approved for the vehicle we WANTED. He has no idea what that meant to me and her, we appreciate the time it took for this deal to get done and he allowed us time to discuss our options so we could make a sound decision for ourselves and not feel pressured. He couldnt be more happier with my car and I thank Southwest and Eric for great service no not only gave us our car but gave us the best deal we could get. Thank you again. I do recommend going and speking to Eric because he help us and I know he can help you. Sincerely Kris & Talia More

My experience at SouthWest Ford was wonderful, Roy Dooley was my salesman. He went above and beyond to get me in the car I wanted. I would recommend anyone looking to purchase a vehicle to go see Roy!!!!! was my salesman. He went above and beyond to get me in the car I wanted. I would recommend anyone looking to purchase a vehicle to go see Roy!!!!! More