SouthWest Ford Weatherford

Eric was a great salesman. No pressure, easy-going, and nice. When he took us on our test drive he was very thorough and answered all questions. He made me feel at ease during a stressful time for me fin nice. When he took us on our test drive he was very thorough and answered all questions. He made me feel at ease during a stressful time for me financially. Thank you Eric for such a positive experience. Cathy More

In September of 2012, my wife and I purchased a new 2012 F150 FX2 Supercrew. Recently, 04-27-13, the truck had to go in for its very first service after hitting 3000+ miles. A problem developed during this F150 FX2 Supercrew. Recently, 04-27-13, the truck had to go in for its very first service after hitting 3000+ miles. A problem developed during this service that seriously rattled the confidence my wife had in the truck she always wanted and dearly loved. After discussing the seriousness of the situation with Mr. Jimmy Ogle, Service Director & Mr. Stephen Gilchrist, Operations Coordinator, it was determined that the best solution for all parties was to replace the truck with a new one. Since no other 2012's were around, Southwest Ford in Weatherford did the unselfish act of stepping up with a 2013 truck with all the same features as our 2012. We were not charged a dime extra even though there was a price differential. Roy Dooley, our sales consultant at our first purchase in September 2012, was right there to ensure the new transaction went as smoothly as possible on May 01, 2013. In my opinion, you can't buy this type of caring and concern from most businesses today, but Southwest Ford in Weatherford gave them and sacrificed profit for customer satisfaction. More

Mr.Dooley and Mr.Hill were great in the handling of our trade- in and buying of two Fiestas. They were professional and yet very friendly. We did have a glitch in receiving one of our cars but Mr.Dooley trade- in and buying of two Fiestas. They were professional and yet very friendly. We did have a glitch in receiving one of our cars but Mr.Dooley did all he could to expedite the delivery;even though it was the 6th day before the Mesquite facility could get it delivered. I will certainly continue to use Southwest Ford.Respondent More

eric Segovia, lee forde, Andrew kloehn . were very friendly, fast in getting me approved for vehicle and made the whole process very easy and unstressful . this is my second vehicle I have purchaced friendly, fast in getting me approved for vehicle and made the whole process very easy and unstressful . this is my second vehicle I have purchaced through southwest ford and would recommend them to anybody! More

Earl was very kind and generous in the way that he treated me, most sales man will say anything to make a sale but Earl was very open and true. I felt very comfortable in the purchase of this vehicle treated me, most sales man will say anything to make a sale but Earl was very open and true. I felt very comfortable in the purchase of this vehicle because of him. More

This was my first time to purchase a vehicle from SouthWest Autogroup. The individuals we work with were Lee Forde, Earl Campbell, and Eric Segovia. This was by far the best experience in purchasing SouthWest Autogroup. The individuals we work with were Lee Forde, Earl Campbell, and Eric Segovia. This was by far the best experience in purchasing a vehicle I have had. All were knowledgeable, courteous, and most of all respectful. I had gone to the dealership knowing what I wanted (Internet search) and at no time did any of the individuals try to talk me in to something else and the price was actually lower than the internet price. I did end up purchasing a different vehicle (my choice) and received the same great service. When I had to go see the business manager, Dan Laux, I thought now the high pressure sales of extended warranty would start. To my surprise, he provided the information, but when I said I needed to think about it, he said no problem and gave me another 24 hours to decide. This is the type of auto dealership I have been looking for. I hope anyone looking for a new or used vehicle will give Southwest Autogroup a first look. My son came in this weekend to start looking for another vehicle and I am sending him straight to SouthWest Autogroup. More

I had a friend drop me off about 10am, I had to at work by 2pm. Eric was polite and very patient with me. He was positive and experienced. I got a great deal and my kids are still reeling, I bought a pu by 2pm. Eric was polite and very patient with me. He was positive and experienced. I got a great deal and my kids are still reeling, I bought a purple, convertible Smart car! I had the keys in my hand and drove to work by 2pm! I love my car. The deal was phenominal ! I love you Eric! More

This was my first time to purchase a vehicle with any dealership. From the moment our family walked into the door we were greeted by Drew and Lee which were very courteous and respectful. We ended up bu dealership. From the moment our family walked into the door we were greeted by Drew and Lee which were very courteous and respectful. We ended up buying a vehicle from them that day and got a great deal. More

All these guys help me find the veichle I wanted I finally got my brand new car that I have always want with the help of all these guys. A special thanks to Roy Dooley I have purchased two cars and he finally got my brand new car that I have always want with the help of all these guys. A special thanks to Roy Dooley I have purchased two cars and he has been my sales man, he shows you that he cares and wants to help you find wantever it is you are looking for, to follow that Roy is the main reason I went back to Southwest they changed staff and they are nicer people working there. But Roy is a great guy and I hope anyone who shops for a new or used car please talk with him. Its nice to ahve someone who care and also who takes the time to call and see how things are going with your car and if you like it I ahve enjoyed that having someone care if Im happy about what I purchaced More