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SouthWest Ford Weatherford
Weatherford, TX
1,103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,103 Reviews of SouthWest Ford Weatherford
February 11, 2023
Kimberly went above and beyond to help me get the vehicle that fit my needs and budget! I will be referring family and friends to her and Southwest Ford! that fit my needs and budget! I will be referring family and friends to her and Southwest Ford! More
by aellerman78
Employees Worked With
Kimberly
January 18, 2023
Went in for service and recall and had to bring it back two days later for check engine light. 1250.00 seems to be the magic number. Part is 194 labor 1019....I am in the wrong profession! That is 2500 i two days later for check engine light. 1250.00 seems to be the magic number. Part is 194 labor 1019....I am in the wrong profession! That is 2500 in three weeks, Hard to say if the second issue was done by the first but something was coincidental! And yes, if you do not pay in cash, who has 25000 laying around, then you are hit with THEIR credit card fees! More
by grannymays
Employees Worked With
Jimmy Ogle
October 03, 2022
Got “fast lane” service with an appointment on Saturday. They STARTED servicing my Transit van more than an hour after my appointment time. The service was performed well, but they bent my running boards They STARTED servicing my Transit van more than an hour after my appointment time. The service was performed well, but they bent my running boards on both the driver and passenger side of the van with their big scissor jacks. I spent over two hours repairing my running boards. Never going back! More
by Mudcarts
Employees Worked With
Colton Sullivan
September 08, 2022
In 2020 I purchased a 2019 used Escape from the used car inventory. I took it in for it's 2nd oil change with full synthetic oil. Evrything was great until I went to pay for the service with a credit card. inventory. I took it in for it's 2nd oil change with full synthetic oil. Evrything was great until I went to pay for the service with a credit card. The service guy, Colt, said there is a charge for paying with a credit card but there would be no charge for paying with a debit card. I asked why when there was not this extra charge for my first oil change. He said it was because the dealership has new credit card machines. I know this is a lie because credit cards for years have had usery charges to the vendors for years except vendors considered it part of doing business and used it as a write off. I then asked Colt to waive the charge as I paid $25,000 for a car from them and used them to service my car in the past. My charge for this oil change was $75. He said he could not waive the $2.50 fee. I had no choice but to pay the fee as I no longer carry cash and have no debit card. I told Colt that he just lost a customer for $2.50. I will never buy another vehicle or have a vehicle serviced at this dealership again. Their website also has no means to leave a review of service. Instead, they text you a link to a separate review company that wants you to go through google to leave a review. For privacy purposes I do not have a Google account. What business of this size has no way for customers to contact them when not satisfied as a customer? More
by DanD
Employees Worked With
Colt
