Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
SouthWest Ford Weatherford
Weatherford, TX
1,094 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,094 Reviews of SouthWest Ford Weatherford
April 22, 2018
Southwest Ford makes dreams come true! Kevin Barbour is like family. We wouldn’t think of anyone else to call for ourselves, friends and family. We happened upon him looking for our first t Kevin Barbour is like family. We wouldn’t think of anyone else to call for ourselves, friends and family. We happened upon him looking for our first truck and now he’s stuck with us. We have been so pleased with every time we have visited it is amazing. We come in, have a little chat and leave relaxed and happy. How does that happen when buying a vehicle? I don’t know but it does EVERY SINGLE TIME! Our latest pleasure was being able to do the same with our granddaughter Madi. She now has her first Brand New Car and all because of Kevin and the Southwest Ford team. Thank you to all. You are truly a Blessing to us and our family. 😇🙏?? More
by Chinson
Employees Worked With
David McGee. Finance, Kevin Barbour, David McGee
April 21, 2018
2011 super duty Bought a super duty yesterday from Spencer and couldnt be happier. I came in with a specific price i wanted, the truck setup i needed ,and he made it Bought a super duty yesterday from Spencer and couldnt be happier. I came in with a specific price i wanted, the truck setup i needed ,and he made it happen. I'm very happy with my purchase and will be doing business with SouthWest Ford from here on out. Thanks guys! More
by B.rass
Employees Worked With
Spencer, Dan Hall, Blake Black
April 19, 2018
New vehicle buying experience The staff at Southwest ford was beyond amazing! Kat was recommended to me by my brother who recently purchased a new f-150 from her as well. She was v The staff at Southwest ford was beyond amazing! Kat was recommended to me by my brother who recently purchased a new f-150 from her as well. She was very helpful and knowledable and able to get me the truck I desired. She also went above and beyond and delivered my new vehicle to me while I was at work. Overall a great car buying experience. Dan Hall was also very helpful in the finance department! More
by K. Harbold
Employees Worked With
Chris Bonnett, Dan Hall, Kat Brownlee
April 07, 2018
Pleasant kat was courteous and friendly. She was very helpful in demonstrating the vehicle. She was professional in explaining prices. I would recommend kat to kat was courteous and friendly. She was very helpful in demonstrating the vehicle. She was professional in explaining prices. I would recommend kat to anyone to help them with their experience in buying a vehicle. More
by Ford/car
Employees Worked With
Dan Hall, Kat Brownlee
April 02, 2018
New truck My son called with a stock # and talked to Kat about the truck we was looking for. She sent he the information and he called her back to make sure it My son called with a stock # and talked to Kat about the truck we was looking for. She sent he the information and he called her back to make sure it was a 8 ft bed. Kat went out and put eyes on the truck to made sure of that. When Kat called us on Friday the truck had everything that we asked for. We made plan to come on Saturday. When we meet with Kat, she had the truck out front waiting for us to test drive. We had called other Dealership and went by one and no one from those dealership could call us back. She was the first sales person that called us back. Kat went over and above to help us find what we was looking for. Thank you Kat for making our 3 1/2 hour drive worth it. Thanks Again, Dorthy More
by JJL
Employees Worked With
Dan Hall, Kat Brownlee
April 01, 2018
UNKNOWN PERSON BACKED FLAT BED TRUCK INTO CENTER HOOD AREA WHILE OUR 2017 FORD EXPEDITION WAS IN THE HANDS OF THIS WONDERFUL SERVICE CENTER , SOMEONE BACKED INTO OUR BRAND NEW SUV , AND DID NOT SAY A WORD ABOU WHILE OUR 2017 FORD EXPEDITION WAS IN THE HANDS OF THIS WONDERFUL SERVICE CENTER , SOMEONE BACKED INTO OUR BRAND NEW SUV , AND DID NOT SAY A WORD ABOUT IT UNTIL I CAME AND PICKED MY VEHICLE UP FROM THE FLEET DEPARTMENT. ONE VERY GOOD THING I WISH TO MENTION : FLEET WENT ABOVE AND BEYOND WHAT ANYBODY ELSE DID. MY VEHICLE WAS REPAIRED AND PAID FOR BY THE FLEET DIRECTOR. A VERY SMART MAN, AND WELL RESPECTED BY EVERYONE THERE. CARELESS FAULT OF SOMEONE TOO SHORT NOT BEING ABLE TO SEE OUT THE WINDOW OF A BRAND NEW FLAT BED TRUCK. I HAVE SEEN IT TIME AND AGAIN IN OTHER RESPECTS. WATCHED A YOUNG PERSON WHO PROBABLY NEVER DROVE OR PARKED TOO SAY THE LEAST , CUT A CORNER AND HOPPED A CURB IN PLAIN SIGHT WHILE EVERYBODY LOOKING LAUGHED AS ONE OF THE DUALL WHEELS GRAZED THE CURVED CONCRETE., PROPELLING THE REAR BED TO HIKE UP. HAVE REFERRED SEVERAL FRIENDS WHO BOUGHT CARS & NEW WINDOW GLASS FROM THE PAST. PARTS DEPARTMENT STAFF IS THE BEST IN THE COUNTY.. WILL ALWAYS GO HERE FOR PARTS NEEDS BUT NOT FOR BUYING OR FUTURE SERVICE NEEDS. DEALERSHIP PRIDES ONESELF WITH SAYING OF :: SINCE 1986 ! ! More
by Colt
Employees Worked With
Jimmy Ogle, Dan Laux, Bruce Ray, Robin Moore, Kelly Poston, Nikki Sides, Ricky Buyers
March 30, 2018
New car purchase Kevin knew I was coming in for a specific new Explorer and also knew I was recovering from recent hip replacement so I needed my visit to be as short Kevin knew I was coming in for a specific new Explorer and also knew I was recovering from recent hip replacement so I needed my visit to be as short as possible. He accomplished that without incident and we drove away in very little time. More
by JT
Employees Worked With
I don't remember the young man's name in finance. , Kevin Barbour
March 23, 2018
Remote Start on 2018 Edge Not Working Ms. Jones is a pretty busy person and not be able to answer the phone when you call, but she will return your call if you leave her a voicemail messag Ms. Jones is a pretty busy person and not be able to answer the phone when you call, but she will return your call if you leave her a voicemail message. She is friendly and easy to talk to and work with concerning any issues you are having with your vehicle. She is also pretty knowledgeable. I went in to see Ms. Jones about having my remote start setup and reprogrammed after Auto Nation Arlington messed it up. It took less than 30 minutes and everything was fixed right the first time. I definitely recommend this dealership for all your service needs. More
by wdbaconsr1967
Employees Worked With
Tanya Jones
March 17, 2018
Purchase of my 2018 Ford Edge Kaitlin was phenomenal. She went out and found the vehicle I wanted and went to pick it up and bring it back to her dealership during inclement weathe Kaitlin was phenomenal. She went out and found the vehicle I wanted and went to pick it up and bring it back to her dealership during inclement weather when ice had started covering the roads. Very customer service oriented. More
by wdbaconsr1967
Employees Worked With
Jeff Yates, Kaitlin Gillean
March 17, 2018
Tanya Jones is substandard at best I have left numerous voicemails on her phone and with other staff members at Southwest Ford and Ms. Jones has yet to respond. Customer service is lack I have left numerous voicemails on her phone and with other staff members at Southwest Ford and Ms. Jones has yet to respond. Customer service is lacking with this particular individual. You would do better to go elsewhere if you want a response from an employee that actually cares about customers that have bought a brand new vehicle from their dealership. More
by wdbaconsr1967
Employees Worked With
Tanya Jones
