South Point Hyundai

I went to South Point Hyundai to look at a Hyundai Genesis Coupe 2.0t after haveing a terrible experience with Ron Carter Hyundai in Friendswood, TX. I saw the used Genesis listed on their website fo Genesis Coupe 2.0t after haveing a terrible experience with Ron Carter Hyundai in Friendswood, TX. I saw the used Genesis listed on their website for a competetive, but not super-low price. I called Tom Cruz and informed him that I just had an awful experience with Rob Carter Hyundai and had driven all the way from San Antonio to Houston (about 3 hours) only to find out I had been blatantly lied to over the phone about the price listed on Ron Carter's website (if you'd like to hear all about my experience with Ron Carter you can read my extensive review on their page), and I wanted to make sure I didn't waste anymore time driving around Texas to get the car I wanted. Tom was a professional from beginning to end. He gauranteed there were no hidden fees or numbers and whe I informed him that I didn't think their price was all that competetive, he told me he was willing to work with me on the numbers. The dealership closes at 9:00 and we weren't able to make it up there until 7:30pm, but he encouraged us to come up and had the car pulled up and ready. Even given the late hour, he took his time with us and I never felt rushed, even when standing outside at 9:30 at night staring at two different colors under parking lot lights trying to make a decision on which I liked better. There was no quick talk, no confusing number games, and they worked with me to give me what I wanted at the best price they could offer. Their finance department was friendly and went to great lengths to explain everything slowly and in a way that was easy to understand. At 10:30 at night I left there in my new car and the employees were there to wave me off. I was pleased with everything - the deal, the customer service, and my new car. I also would like to mention that this was the only dealership that didn't pass me wround from salesman to salesman: one salesman helpd me on the lot, then another would join me for the test drive, then pass me back to the original salesman. Tom was who we worked with from beginning to end. After dealing with 3 different Hyundai dealerships during this purchase, these guys are definitely who I will recommend to my friends and family. More

What made Hyundai South Point and Tom Cruz so special compared to other? Quite simple, Tom offers the whole package – he is very helpful, competent, listens to your needs, does not try to give you the us compared to other? Quite simple, Tom offers the whole package – he is very helpful, competent, listens to your needs, does not try to give you the usual (and unpleasant) sales pitch and blabla. I never felt any pressure and after all it was just a pleasant and great experience, especially, the unrivaled price. My verdict about Tom Cruz from Hyundai South Point in Austin: If you do not go there you will miss out on a fantastic deal that no one else can offer in that region. More

I have two 2013 Hyundais. Elantra and Sonata, and live 120 miles from Austin, Texas. But whenever possible, whether it is oil change or engine lights, I prefer getting service at South Point Hyundai, due 120 miles from Austin, Texas. But whenever possible, whether it is oil change or engine lights, I prefer getting service at South Point Hyundai, due mainly to the way that Megan Christiansen takes on my service requests with little advance warning, as though they were important to her personally. She makes every accommodation for my schedule, and insures that I get total satisfaction, even getting my vehicle washed as a courtesy, while making sure that I am comfortable in the nice customer lounge, with gourmet coffees and teas. The vehicle is back on the road even sooner than promised, and my day is brightened by Megan's friendly, happy, yet efficient and professional attitude. More

James, a manager was very helpful to me. I was unhappy with a car I had purchased there as an upgrade to my used Hyundai Accent. It was not a Hyundai. He and others worked hard to help me get the car I wa with a car I had purchased there as an upgrade to my used Hyundai Accent. It was not a Hyundai. He and others worked hard to help me get the car I wanted, which is a new Hyundai Accent. They were very understanding, courteous, and friendly. I am very happy with this car, and their customer service. Susan P., Austink More

Andrew welcomed Bill and me on a hot Texas day with lots of water. He was very kind, knowledgeable about the Santa Fe, and was not bothersome about buying the car. Andrew allowed us to drive several cars of water. He was very kind, knowledgeable about the Santa Fe, and was not bothersome about buying the car. Andrew allowed us to drive several cars until we were happily satisfied with the new Santa Fe. The trade-in for my car was outstanding. Sonny, the manager, was very nice and we liked the young man who did the final paper work. I will recommend Southpoint Hyundai Austin to all who ride with me. So far, my neighbors love the car. They aren't ready to buy, but I know they will be happy with a new Hyundai. More

First of all I contacted South Point using the standard internet enquiry from the Hyundai website. Tom Cruz (awesome name btw), got back to me the next day with all the information I needed. We discussed internet enquiry from the Hyundai website. Tom Cruz (awesome name btw), got back to me the next day with all the information I needed. We discussed much of the deal over email since I don't like to give out my number early on. He was great about that and gave us a better price on the exact same car that we had test driven at Round Rock Hyundai. Tom was not pushy or aggressive, he knew we had the knowledge of what we wanted and was really respectful and nice to talk to, I think they live by that as I saw it on the wall in their office. Eddie from service was also great. I know we hounded them for a good deal and including some extras in the price, but they went through. I think any "irritable" quirks can be attributed to the fact that we did the whole deal from 630pm to 10pm and everyone was tired and hungry. But kudos to the team because they stayed there until the deal was done and we got what we wanted. Jeff in finance was also really great. Helpful, quirky, not pushy, honest and straightforward. I really would like to commend these 3 guys for a job well done. We are happy with the deal and the car we got and I thank them for making this purchase process painless. More

Nice to work with Tim and Sonny on the purchase of our new Élantra. No pressure and very courteous. I would recommend these guys for a new car purchase new Élantra. No pressure and very courteous. I would recommend these guys for a new car purchase More

BEWARE of Southpoint Hyundai. I recently went in for a car they have advertised online. I was promised this car after test driving, we had a verbal agreement but I wasn't able to sign anything because th car they have advertised online. I was promised this car after test driving, we had a verbal agreement but I wasn't able to sign anything because the car needed to go through a safety check. The sales person, Carlos Aguilar, made it very clear that the price listed for the car online was non negotiable, and ensured me throughout the SIX phone conversations we had that the car would not be sold to anyone else, that the price was still as listed. Four days into this, Carlos explained to me the transmission was cracked but under warranty and would be fixed before sold to me, and would be available in a week to pick up. Flash forward one week later, and suddenly the price is for the car as-is (not at all what the website ad says) the warranty is voided because the owner did after market repair work, the transmission replacement is going to cost $8,000 IF they were to do it (which of course is going to increase the stated "non negotiable " price ) and that the car is not in fact being held for me regardless of what his employee ENSURED me EVERY conversation we had. We spoke to someone named 'Jeff' today; he told us if we had done our research we would have realized they would not sell a RUNNING car for this price. Implying it is MY fault they have been giving me the runaround for over a week. Overall this was a terrible experience and I hope this review keeps people away from this extremely shady, unprofessional dealership. If they would have been upfront with me about the broken car they STILL have advertised online, in perfect condition, I would not have wasted a week waiting around; I could have found something else from them even. Now that I know how terribly shady they are I will continue to spread the word. STAY AWAY. More

Salesman Tom Cruz and everyone at South Point Hyundai was patient, courteous and very professional!! We had a great experience and got a great vehicle!! patient, courteous and very professional!! We had a great experience and got a great vehicle!! More

Great customer service and excellent selection of cars. Do your homework before looking for a car so you can decide if used or new is right for you. Do your homework before looking for a car so you can decide if used or new is right for you. More