
South Point Hyundai
Austin, TX
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2,382 Reviews of South Point Hyundai
First Lease It was my first lease and Erika made it so easy and worry-free! She took the time to explain everything to me and was really helpful with all my quest It was my first lease and Erika made it so easy and worry-free! She took the time to explain everything to me and was really helpful with all my questions. I had absolutely no hassle and she was a great person to work with! More
Erika Cerda I received a letter about year end specials and decided to to give it a look to see if I really could get into the car I first went to South Point Hyu I received a letter about year end specials and decided to to give it a look to see if I really could get into the car I first went to South Point Hyundai to buy a couple of years ago. I was discouraged initially because it really didn't seem like I was being treated the way the letter stated I would be treated. Long story short, Erika Cerda was the difference. She listened, she acknowledged my concerns and alleviated them. Erika understood what brought me there, and how to make things work to get me into the car I really wanted without settling. I can't thank her enough, she showed me that my satisfaction was more important to her than a quick sell, and restored my faith. More so, she earned my trust, and that is not easy to do. More
We had a great buying experience. We bought two 2015 Genesis. Everyone at the dealership was friendly and helpful. It was a great experience. Oscar Bailey was great with sales. Ali We bought two 2015 Genesis. Everyone at the dealership was friendly and helpful. It was a great experience. Oscar Bailey was great with sales. Ali Fawaz did a great job with the paperwork. Michael Palmer was very helpful. More
Excellent Service Robert really took the time to give us the best deal even though our situation was a little unusual. We highly recommend both South Point, Robert and Robert really took the time to give us the best deal even though our situation was a little unusual. We highly recommend both South Point, Robert and Clifford. More
Amazing experience Great service. Friendly people and salesman Shaun jones was amazing. Made buying a car the easiest experience. I would recommend this dealership and s Great service. Friendly people and salesman Shaun jones was amazing. Made buying a car the easiest experience. I would recommend this dealership and sales staff to anyone. More
RILEY TERRIBLE / TIM BURNS EXCELLENT WE HAVE NOW PURCHASED 6 CARS IN 2 YRS FROM TIM. HE IS THE BEST, AS FOR CLOSING WORST EXPERIENCE WITH LOAN FINANCE OFFICER RILEY WE HAVE NOW PURCHASED 6 CARS IN 2 YRS FROM TIM. HE IS THE BEST, AS FOR CLOSING WORST EXPERIENCE WITH LOAN FINANCE OFFICER RILEY More
Great person to deal with! After getting low balled on my trade at HyundaI Round Rock, I was pretty much discouranged on getting a new car, Erika responded to my e-mail and pret After getting low balled on my trade at HyundaI Round Rock, I was pretty much discouranged on getting a new car, Erika responded to my e-mail and pretty much made things happen after that. I ended getting a great deal on my trade, got the payment I wanted and a bran new car at that at a great price. Very happpy that Erika was nice and friendly and making things happen for me that day. Thanks again Erika. More
SO helpful and kind! I seriously cannot express how wonderful, helpful, kind and friendly everyone was at South Point. I wanted to thank them continually when I was leavi I seriously cannot express how wonderful, helpful, kind and friendly everyone was at South Point. I wanted to thank them continually when I was leaving. After I got in a wreck, I wasn't sure it was possible to get a nice car with reasonable payments again. However, they were incredibly helpful in making it possible and encouraging along the way. Erika was so easy to work with and made me feel extremely comfortable and as I waited, Gopal and Jordan came up and talked to me to make me feel welcome. Ali was so good at explaining every detail and also making me feel like I fully understood what was happening and that they were going to help me as much as possible. The manager who dealt with the bank was also really helpful and so nice. I cannot thank y'all enough for your assistance in getting a new car. I will recommend South Point to anyone I know looking for a new car. I appreciate y'all! More
WORST experience I ever had!!!!!!! We wanted to test drive the car before we buy the car,we were looking for new sanata fe.so out sales rep Haely was helpful,she showed the car we liked We wanted to test drive the car before we buy the car,we were looking for new sanata fe.so out sales rep Haely was helpful,she showed the car we liked and we wanted,so we asked her to get us numbers with down payment and financing options,with the best rates they could.after running credit check we got to know our payment options ,and they want out business ,lowered interest rate for us ,so we let them know that we will cme back and buy the car tomorrow.so we go back next day and we are told that there was a mistake in pricing of the car but they will still stand by the price and give us the rate which was promised the day before(as per finance guys ,it was a huge favour bestowed upon us) and little later guy comes back again and letz us know that interest rate that was lowered yesterday wouldn't apply now(dont know credit checks and bank were checked with our information just the day before) and whatz a big deal in paying jst 6$ extra per month for 36 month .??????????.since we needed a car and liked this and didn't had time to shop around we said yes.Then comes real fun part,the finance guy,who was suppose to explain us different protection plan (which as per our sales rep was included in our purchase) tells us that they are not free and needs to be purchased and he would explain those to us only if we are ready to take them!!!!!!when we informed him that this not what we were sold to,we were told that what happens outside glass doors of sales guys isn't there deal (why do they have sales people at all then)as were already given too much of discount that we had asked for (it was a mistake on their part to quote wrong price and if we had known tht we would get a car for price I wanted I could have juat quoted that) ,when we told him that we are not happy with whatz going on,we were told that he cannot make us feel any better than what we are feeling right now and if we need to feel any better we can pay more for the car!!!!!!!??!!¡?????!!!!!!!!!we were asked why were we complaing inspire of giving best prices(which were not best prices for us with what we had in our mind).with all the fuss we had to end up buying the car!!we would never recommend this place any friends. More
3 Vehicles Oscar has helped us with three Hyundai's: 2010 Tucson, 2013 Genesis Coupe (Black/Auto), and a 2013 Genesis Coupe (White/Manual). All great experience Oscar has helped us with three Hyundai's: 2010 Tucson, 2013 Genesis Coupe (Black/Auto), and a 2013 Genesis Coupe (White/Manual). All great experiences! Oscar is patient, thorough, and pleasant to work with. He doesn't forget you after the sale, in fact Oscar took the time to sit with my wife when her car was in service instead of sharking the lot for the next up. It's that kind of classy sales guy that will continue to re-enforce SouthPoint as a very good dealership, and the kind of sales guy that will keep me coming back. More