
South Point Hyundai
Austin, TX
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2,378 Reviews of South Point Hyundai
very good experience I went to trade in my truck and Shawn was my dealer, very helpful and friendly. He was very patient with me and really took the time to make sure I go I went to trade in my truck and Shawn was my dealer, very helpful and friendly. He was very patient with me and really took the time to make sure I got exactly what I wanted. I got a good deal for 2013 Hyundai sonata and I'm very happy with it. I would definitely recommend this place and Shawn as your dealer! More
Oscar is Professionalism Personified I went to South Point Hyundai to see a specific used vehicle. It was windy and drizzly outside but Oscar walked through the parking lot, extending hi I went to South Point Hyundai to see a specific used vehicle. It was windy and drizzly outside but Oscar walked through the parking lot, extending his hand with a smile and a greeting. We spoke about the vehicle I wanted to see and he procured the keys and walked me to the vehicle sharing his umbrella along the way. We loaded up and after answering my questions about various functions and gizmos, we took it for a drive. We visited while he guided me through a thorough test drive. I thought the car was great, but it is for my wife - who was not present at the time. We discussed this important detail and he made several offers of means for me to get the vehicle to my wife so she could see and drive it. We live about 35 miles outside of Austin. Due to present conditions of my making, I was not able to take him up on his offer. I had planned to finance through my bank, but decided to see what kind of offer South Point could make me. The offer was a fair one. I put a deposit on the vehicle with a promise to return tomorrow with the wife so she could see and drive it. Oscar was very understanding of the situation. He didn't try to push a higher priced, "better" vehicle on me. He wanted to make sure I was happy with the choice of vehicle and the offer that was made. I know he wanted to close the deal - that's his job and how he feeds his family. At the same time he was relaxed and professional. This is what differentiates, in my mind, the difference between the salesman and the professional. Oscar, thanks for the tremendous amount of work and effort, the courtesy and professionalism and that smile and greeting in the parking lot! It is appreciated and will always be remembered. -Erik More
"Mislead and Not Satisfied" I am a service member serving over 24 yrs in the U.S. Army and was recently on orders in San Antonio, Texas and was shopping for a new vehicle. I was I am a service member serving over 24 yrs in the U.S. Army and was recently on orders in San Antonio, Texas and was shopping for a new vehicle. I was referred to South Point Hyundai and purchased a vehicle in the amount of $48,500.00. When i picked up the vehicle, there was only (1) key phobe, the cigarette lighters were missing from the vehicle, no factory floor mats, and no owners manual. It will cost me approx. $1,500.00 to get these items taken care of and i feel that Hyundai should have made sure these deficiencies were addressed and to my satisfaction prior to my purchase. I have made contact with the Sales Manager about my concerns but it doesn't seem to matter esp since the car has already been purchased. I feel these deficiencies should be taken care of by Hyundai, not by ME; therefore, I'm requesting that someone contact me so we can work something out to have this situation rectified ASAP. More
Smooth Sailing The transaction process went smoothly. My only complaints are that I wish that I would've gotten alittle more for my trade-in vehicle and that I would The transaction process went smoothly. My only complaints are that I wish that I would've gotten alittle more for my trade-in vehicle and that I would've received more of a discount from the MSRP. But I was the one who made the final decision. I didn't have to accept their offer. I just wanted that new 2015 Hyundai Elantra Sport to drive home with so I decided to go for it. Overall, the whole buying experience went quite well. I'm happy with the vehicle that I purchased. More
Great Sales People This was our second go around with South Point Hyundai. The first time I bought a new car from Jeff Allen (who was awesome) and then he moved into ma This was our second go around with South Point Hyundai. The first time I bought a new car from Jeff Allen (who was awesome) and then he moved into management. This go around, Jeff sent us to Tim and he is awesome. My husband and I both bought cars. My husband a 2013 Sonata Limited and I got a 2015 Sonata Sport. Jeff and Tim worked hard to get us the best deal possible. My husband and I love our cars and would recommend Tim in a heart beat. More
Great customer service Shawn H. Provided outstanding customer service and was knowledgeable. He went above and beyond to help me get what I wanted for my car. Thank you! L Shawn H. Provided outstanding customer service and was knowledgeable. He went above and beyond to help me get what I wanted for my car. Thank you! Laura More
First Lease It was my first lease and Erika made it so easy and worry-free! She took the time to explain everything to me and was really helpful with all my quest It was my first lease and Erika made it so easy and worry-free! She took the time to explain everything to me and was really helpful with all my questions. I had absolutely no hassle and she was a great person to work with! More
Erika Cerda I received a letter about year end specials and decided to to give it a look to see if I really could get into the car I first went to South Point Hyu I received a letter about year end specials and decided to to give it a look to see if I really could get into the car I first went to South Point Hyundai to buy a couple of years ago. I was discouraged initially because it really didn't seem like I was being treated the way the letter stated I would be treated. Long story short, Erika Cerda was the difference. She listened, she acknowledged my concerns and alleviated them. Erika understood what brought me there, and how to make things work to get me into the car I really wanted without settling. I can't thank her enough, she showed me that my satisfaction was more important to her than a quick sell, and restored my faith. More so, she earned my trust, and that is not easy to do. More
We had a great buying experience. We bought two 2015 Genesis. Everyone at the dealership was friendly and helpful. It was a great experience. Oscar Bailey was great with sales. Ali We bought two 2015 Genesis. Everyone at the dealership was friendly and helpful. It was a great experience. Oscar Bailey was great with sales. Ali Fawaz did a great job with the paperwork. Michael Palmer was very helpful. More
Excellent Service Robert really took the time to give us the best deal even though our situation was a little unusual. We highly recommend both South Point, Robert and Robert really took the time to give us the best deal even though our situation was a little unusual. We highly recommend both South Point, Robert and Clifford. More