South Point Hyundai

I bought my car last year it has about 16,550 miles on it. I had one oil change previously at Southpoint Hyundai service center which I will say was a great experience. I scheduled a service appointment f it. I had one oil change previously at Southpoint Hyundai service center which I will say was a great experience. I scheduled a service appointment for oil change in my 16,000 mile tuneup. It took a very long time for me to get the appointment so my oil change was about 700 miles past due. I dropped my car off in the morning. I talked to the gentleman everything was great. Later that day he called me told me that my car needs about $1,000 worth of work new air filters at AC clean out and a fuel line clean out. I told him I wasn’t able to do that right now but could I schedule it at a later date after pay day the gentleman said sure, not a problem. That day is great that works for us. Went to go and pick up my car later on that day. The person on the counter told me no, I had to have an appointment for the extra work. I asked them if the service advisor made one and they stated no. I asked to speak to a manger they told me they left for the day. I was beyond frustrated at that point. I went to my car and my car still says that I need maintenance. I also have low tire pressure. took it to a tire shop to fill up my tire, and they say I have a nail in it, but Hyundai said that they did a full 25 point inspection. I have low windshield wiper fluid, and my antifreeze is below the minimal line. They said they topped off all of my fluids and did a 25 point inspection. I personally don’t believe they actually even did a oil change because then why does my car still say I need maintenance on it. They lied!!! I tried to call and talk to a manager two times. No one will call me back. I have waited until Monday afternoon and no one has called me. Last time I went there, I had an email asking about my service. I got a phone call from the manager making sure I had perfect service. I’ve been waiting for my email regarding my service it hasn’t come. And to top it off last time I had service done. They told me if I did a five star google review they would give me a full tank of gas. When I dropped off my car they said yes not a problem you can redeem that today. Did I get it? Absolutely not. So that means all of the five star, google reviews are a lie. More

My daughter bought a 2009 Hyundai Elantra at South Point Hyundai in Austin for $9000.00+ TTL. last summer. We took it to a shop in Waco to have some work done last week. When they put the car on the rack, Hyundai in Austin for $9000.00+ TTL. last summer. We took it to a shop in Waco to have some work done last week. When they put the car on the rack, they discovered that the car had obviously been in a flood somewhere.....everything was extremely corroded! When I called the dealership and spoke with Jeff Allen, the pre-owned Director, and sent him numerous pictures of all of the corrosion..... He was no help at all...he told us that he would buy the car back for $3500.00, which is a joke! Were told it went thru an inspection before it was sold. I can not believe they would sell a car to anyone, NEVER SAYING ANYTHING ABOUT EXTREME FLOOD CORROSION AND DAMAGE. I WOULD NEVER RECOMMEND BUYING ANYTHING AT THIS DEALERSHIP...THEY ARE CROOKS! THE BBB will be aware of this as well. Save your money and go to a reputable Dealership. More

The staff is very congenial and helpful. Sheldon was especially helpful and good at sharing his comprehensive knowledge of the cars I was looking at. Sheldon was especially helpful and good at sharing his comprehensive knowledge of the cars I was looking at. More

I’m a returning customer of South point Hyundai & Came to window shop/compare prices and of course ended up leaving with a vehicle I absolutely loved. It had all the features I was looking for on upgrading f window shop/compare prices and of course ended up leaving with a vehicle I absolutely loved. It had all the features I was looking for on upgrading from a sedan to a SUV. Dustin is very personable & made the entire signing process a breeze. He came to assist as soon as we entered the lot. Thank you Dustin, I hope this company continues to appreciate the service you provide to its clients. More

Dustin was my salesmen when I came to Hyundai only to window shop, but ended up purchasing same day! The entire process was a smooth and easy transition as I was looking for a 2nd vehicle for myself. Thi window shop, but ended up purchasing same day! The entire process was a smooth and easy transition as I was looking for a 2nd vehicle for myself. This is a great location off the hwy in Austin & their financial department is very professional. Recommend thumbs up. More

Due to a no-fault accident, I was forced to buy a new car. The one I decided on was at South Point Hyundai and no other dealership in Austin. Despite not being in a frame of mind to go through the pr car. The one I decided on was at South Point Hyundai and no other dealership in Austin. Despite not being in a frame of mind to go through the process (I liked my old card), Tim made the process smooth by being extremely communicative, knowledgeable, and helpful. More

We had an urgent need to get a car as my girlfriend had to turn hers in. Working with Sheldon was a delight. We were interested in the Tucson, test drove it and decided that was the car for us. Sheldon to turn hers in. Working with Sheldon was a delight. We were interested in the Tucson, test drove it and decided that was the car for us. Sheldon and Steve worked with us to deliver an offer that we were very happy with. I have had horrible experiences with car dealerships in the past. Working with this team was an amazing experience. I would highly recommend this team to anyone looking for a new Hyundai! Five stars! More

Great sales team! Helpful and very friendly. Was able to find what I wanted and drive off same day. Helpful and very friendly. Was able to find what I wanted and drive off same day. More

I was shocked that my car was not washed and the interior vacuumed when I picked it up after having my one year service!! Lexus always washed and vacuumed the interior of my Lexus when it was serviced. This vacuumed when I picked it up after having my one year service!! Lexus always washed and vacuumed the interior of my Lexus when it was serviced. This is very poor customer relations. More

Are super welcome. No pressure In finance. Friendly like family and willing to answer any question needed No pressure In finance. Friendly like family and willing to answer any question needed More