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South Point Hyundai

Austin, TX

4.4
2,369 Reviews

4610 S Interstate 35

Austin, TX

78745

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2,369 Reviews of South Point Hyundai

October 05, 2023

The team at south point Hyundai is wonderful and very helpful, they helped me get into my new car! More

by senclairchef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney fisher, Shawn Hamze, Sonny Naser, Carter Palmer
Oct 06, 2023 -

South Point Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at South Point Hyundai are glad to have you as a customer. Eddie Gomez hydelivery@southpointauto.com

September 26, 2023

From the moment I walked through the door, everyone at South Point Hyundai were so attentive and helpful, especially Sonny and Shawn Hamze. Shawn went above and beyond in helping me find the right car for More

by Mendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hamze, Sonny Naser, James Fisher
Sep 27, 2023 -

South Point Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

September 25, 2023

Our dealer Sheldon did a great job of not Pressuring us but telling us all information needed to make our decision. More

by Air Force vet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Allen, Sheldon Boyce, Carter Palmer
Sep 26, 2023 -

South Point Hyundai responded

It's great to hear that Sheldon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

September 20, 2023

They made it easy for me to get my own car. They were honest and accommodating. Robert, the Manager and Valentina were really helpful and patient. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Castille, Valentina Felska, Robert Ramirez
Sep 20, 2023 -

South Point Hyundai responded

Mark, Thank you so much for your kind words for Robert and Valentina, and for taking the time to leave us this wonderful feedback! Eddie Gomez hydelivery@southpointauto.com

September 19, 2023

They had redo my invoice three times before getting it right which took forever. When I asked what happened, the service representative stated “I did it wrong.” After the third time, I asked again what ha More

by Sad and Mad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Sep 23, 2023 -

South Point Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Eddie Gomez hydelivery@southpointauto.com

September 19, 2023

4 month wait to fix my 2022 Santa Fe’s horn. Contacted SouthPoint Hyundai on 9/18/23, explained the horn was inop (can’t pass motor vehicle inspection without it). It’s a safety issue and even More

by dealguy
Service Time
Recommend Dealer
No
Employees Worked With
Unknown
Sep 24, 2023 -

South Point Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Eddie Gomez hydelivery@southpointauto.com

September 11, 2023

Shawn is the best! Please go and see him! He did amazing and truly made me feel like family. More

by ninnell06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hamze, Shawn Hamze
Sep 12, 2023 -

South Point Hyundai responded

Thank you for the kind words for Shawn and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at South Point Hyundai are glad to have you as a customer. Eddie Gomez hydelivery@southpointauto.com

September 09, 2023

Worked with Shawn Hamze in sales. Had a great experience with him. Would highly recommend. More

by KevinMcG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hamze
Sep 10, 2023 -

South Point Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

September 09, 2023

I went for a scheduled oil change and was in and out in 90 minutes. Easy peasy More

by Txstarr2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Sep 10, 2023 -

South Point Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rebecca Abyetta rebecca@southpointauto.com

September 08, 2023

Shawn Hamze is amazing. He will work with you and great at listening to what you want and need. More

by kaylasikes95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hamze, Derrick Far
Sep 10, 2023 -

South Point Hyundai responded

Thanks for sharing about your experience with South Point Hyundai. We appreciate your business and hope to see you again soon! Eddie Gomez hydelivery@southpointauto.com

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