South Point Hyundai

After going from dealership to dealership for 4 days, this one was the absolute best. Fast service, very respectful and welcoming. Jared, Carlos, and Valentina were so awesome to us. I will definitely be this one was the absolute best. Fast service, very respectful and welcoming. Jared, Carlos, and Valentina were so awesome to us. I will definitely be financing my next car with them! Not one negative thing to say about them! Amazing team! More

Eric Whitley was amazing He went above and beyond for me and made sure all my needs were met and made sure all my needs were met More

Arturo was our sales person and he was absolutely amazing. He didn’t over pressure and was really humble. He was great to work with really personable, super friendly, quick and efficient. I had a gre amazing. He didn’t over pressure and was really humble. He was great to work with really personable, super friendly, quick and efficient. I had a great experience and highly recommend him and your dealership. Love my new SUV! Thanks again! More

Eric at South Point Hyundasi is great and we will be sending my whole family tp buy from him sending my whole family tp buy from him More

Eric W at South Point Hyundai did a great job and we will definitly be returning definitly be returning More

We are looking to buy a Genesis and went through Eric W at Genesis of Austin. He was super informative and had a great attitude please go see him at Genesis of Austin. He was super informative and had a great attitude please go see him More

The opposite of the horrific dealer I had previously been to, Shawn, at South Point Hyundai, worked to meet my needs with very straightforward & considerate attention! to, Shawn, at South Point Hyundai, worked to meet my needs with very straightforward & considerate attention! More

**July 12th**: I test-drove an XRT at your dealership, intending to purchase it. During the paperwork process, the manager on duty suggested I take the XRT on the showroom floor because "he could give me intending to purchase it. During the paperwork process, the manager on duty suggested I take the XRT on the showroom floor because "he could give me a better deal." Despite this, I still paid the full MSRP, plus an additional $600 for accessories, amounting to almost $46,000 out the door. This was after being lowballed on my trade-in for $5,000, which has now been listed for $12,500 despite your claims that it would have to be auctioned. After finalizing the purchase, I was informed that the vehicle needed an "update on a transmission recall," making it unavailable until later that evening. - **July 13th**: At 9:55 am, I messaged Sanjiv about transmission alerts that appeared the morning after the purchase, with only 70 miles on the vehicle. These alerts were flagged the day of purchase. Sanjiv called back at 10:35 am, dismissing my concerns as an effect of the update made after purchase and assured me there was nothing to worry about with the transmission. - **July 29th**: I messaged Sanjiv again upon receiving another recall notice, this time for the wire harness. Given the severity of the recall and the fear of airbag malfunction, I was concerned about an upcoming road trip. I didn’t receive a response until the following day, advising me to speak with the service department, which was booked for two weeks. Consequently, I took the trip as planned. - **August 16th**: I brought the vehicle in for multiple issues: audio connectivity problems, shift knob malfunction, transmission grinding, and the wire harness recall. - **August 19th**: got called from service manager saying transmission has to be replaced. I initiated a case with Hyundai USA for a Lemon Law Buy Back due to the unresolved issues and safety concerns. - **August 22nd**: I received a call from Chris about a potential deal to switch to a hybrid. However, I was offered only $38,000 for the vehicle, which I had purchased just over a month earlier for $46,000. This would require me to roll the $8,000 deficit into a hybrid limited vehicle, with an additional $11,000 to finance at a higher interest rate, despite the new vehicle only having a $2,000 higher MSRP. - **August 26th**: I was informed by Hyundai that my Lemon Law Buy Back claim was rejected. Despite this rejection, I have documented evidence from your dealership showing at least 18% depreciation on the vehicle, and it is uncertain how long it will take to have the issues resolved. Consequently, I opened a Lemon Law complaint case with the Texas Department of Motor Vehicles. More