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South Point Hyundai
Austin, TX
2,368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,368 Reviews of South Point Hyundai
August 27, 2024
We had the best experience working with Bubba and the rest of the staff. The process for purchasing a new vehicle was excellent. We were extremely satisfied from beginning to end. We enjoyed the service rest of the staff. The process for purchasing a new vehicle was excellent. We were extremely satisfied from beginning to end. We enjoyed the service so much we returned the next day to purchase a second new car. More
by lupe_velasquez
Employees Worked With
Therion "Bubba" Mitchell, Carter Palmer
August 27, 2024
Incredible experience. Bubba Mitchell was outstanding to work with. The whole process was smooth, friendly, and professional. We bought two cars with it two days. I highly Bubba Mitchell was outstanding to work with. The whole process was smooth, friendly, and professional. We bought two cars with it two days. I highly recommend Southpoint Hyundai and ask for Bubba! More
by lupe_velasquez
Employees Worked With
Therion "Bubba" Mitchell
August 09, 2024
Everyone I encountered were all professional. Beth always addressed all my questions and concerns. They had my car ready when they promised it. And they even washed it. Thank you South Point!!! Beth always addressed all my questions and concerns. They had my car ready when they promised it. And they even washed it. Thank you South Point!!! More
by deblack
Employees Worked With
Beth
August 09, 2024
Do not service your vehicle at South Point Hyundai. Not only did the team take over 2 weeks to diagnose my car, when they finally did - It was wrong. They found over $5,000 worth of recommended service Not only did the team take over 2 weeks to diagnose my car, when they finally did - It was wrong. They found over $5,000 worth of recommended services. I paid for the service they said was the reason my car wouldn't start. I took it home and it died the next day. Got it towed to a local shop where they identified it was the alternator. Got it back in 24 hours. Mind you, Hyundai quoted me for everything BUT the actual diagnostic/reason for not starting. Beyond poor turnaround time and the inability to accurately diagnose a vehicle, the team had horrible communication. I was told time and time again by team members that they would get back to me by a certain time or date, none of those where met. When I called and asked about the incorrect diagnostics test, they stated "the car was running when it left the lot." As if that is the gold standard of service provided at South Point Hyundai. Not fixing the reason you brought the car in or addressing the incorrectly diagnostic service. TTLD: Don't come here, they won't diagnose correctly and won't care about the outcome either way. More
by ruthduranshakeshaft
Employees Worked With
John McMurtay
August 03, 2024
Could not repair my automatic engine off at stop lights. There response was/is your battery is fine When Asked what you do there reply is your battery is within specs. I responded “ bottom line it’s n There response was/is your battery is fine When Asked what you do there reply is your battery is within specs. I responded “ bottom line it’s not working” I have not received any response from them. Looks like I will be going to Round Rock Genesis for my next Genesis purchase. More
by Doug
Employees Worked With
Carolyn Smith, Derrick Far, Emmanuel Soto
August 02, 2024
Purchased a 2024 Hyundai Kona EV which had paint defects at the dealership in March and I have been waiting months for a response without feedback other than sales team text messages since then. John McMurt at the dealership in March and I have been waiting months for a response without feedback other than sales team text messages since then. John McMurtay, the service manager actually inspected the car and had the pictures taken but never followed. When I tried to call the service department to check on the status, no one answers. As a result, I have purchased my next car from Cedar Park Toyota and had a great sales and service experience. More
by AlCal
Employees Worked With
Jim Hayth, Marcel Price, Kaitlyn Nolte, John McMurtay
