South Hills Kia - Service Center

So far my experience is great. I’d love a tv in the waiting area that had cable stations. I’d love a tv in the waiting area that had cable stations. More

We received a safety recall for our new Kia telluride dated July 31, 2024. It was for the front power seat motor and said we should have it fixed ASAP. We called the dealer the first time on 8/12, becaus dated July 31, 2024. It was for the front power seat motor and said we should have it fixed ASAP. We called the dealer the first time on 8/12, because we were away on vacation. We were told the message would go to the service manager and he would call us back when parts were available. We called back 8/19 and the same message was relayed to us. No replies. We called 8/21 , same message was told to us. We waited and called for the 4th time on 10/3. I told the person that this was our 4th call. I was told the service manager would have to call us back and he probably hasn't called us because parts aren't available. It is now 11/7 and we haven't been called back. I am ready to call another dealer which will be farther away and ask if they can take care of the recall! More

My new KIA telluride needed a new engine due to recall. John in service department was great in ensuring the replacement engine was done expeditiously and that we received a loaner car promptly. This was John in service department was great in ensuring the replacement engine was done expeditiously and that we received a loaner car promptly. This was in spite of my mistake in bringing in my KIA a day early as I confused the appt time 5 stars to the service dept More

Great dealership and service department. All work is always completed in a timely manner. Overall good communication with all the service team. I've had Kayla several times and she is the All work is always completed in a timely manner. Overall good communication with all the service team. I've had Kayla several times and she is the best with explaining pricing and what to expect wit upcoming visits. More

Sales person excellent (Dave) New car but regular maintenance fine. personnel friendly and knowledgeable too maintenance fine. personnel friendly and knowledgeable too More

The car was ready on time and the service done properly. The customer service was great! The customer service was great! More

John, the service rep provided Good communication and his team provided fast thorough service on our Kia Sportage team provided fast thorough service on our Kia Sportage More

They followed through on recalls and replaced air filters in a timely fashion- pointing out that I needed a new set of tires at my inspection. in a timely fashion- pointing out that I needed a new set of tires at my inspection. More

Fast ,helpful, courteous. try to accommodate while working around my awful work schedule . Follow up with recommendations try to accommodate while working around my awful work schedule . Follow up with recommendations More

The service was fast and friendly. Kayla was especially helpful during and after my service visit. Kayla was especially helpful during and after my service visit. More