South Hills Kia - Service Center

Service was fast and communication was great. Service advisor was great. Will definitely be back Service advisor was great. Will definitely be back More

The service dept for me has always been kind, quick and to the point. I hardly ever have to wait long! And the service is fast. Nice waiting area also! to the point. I hardly ever have to wait long! And the service is fast. Nice waiting area also! More

Was able to get in sooner than expected. Completed recalls and checked codes for the CEL being on Completed recalls and checked codes for the CEL being on More

Good communication skills and desire to help customers. Jim and Kayla were easy to work with. Jim and Kayla were easy to work with. More

Great customer service. Good communication. All staff are friendly and helpful! Highly recommend both sales and service. Good communication. All staff are friendly and helpful! Highly recommend both sales and service. More

The staff is always friendly and helpful. I am always satisfied with the service i receive here. I am always satisfied with the service i receive here. More

Very poor initial concern for a new car owner with a problem! Very bad look! problem! Very bad look! More

Great place, great people, and never trying to trick you into spending more money on features or products you don’t need. into spending more money on features or products you don’t need. More

Passenger side window would go down but not up. Searches of that particular issue on KIA Sportage from that year indicated that the likely cause was the driver side switch. Service department fir Searches of that particular issue on KIA Sportage from that year indicated that the likely cause was the driver side switch. Service department first replaced passenger side motor, did not repair issue, replaced passenger side switch, did not repair issue, finally replaced driver side switch and issue was resolved. I was charged for all three parts and associated labor. I have no way to prove my point, but truly believe that all three parts did not fail at the same time. I feel that the technician should have better reviewed the issue since the problem obviously was reported on previous Sportage vehicles. I also feel the parts that were replaced should have been swapped back in to ensure that each part was really defective rather than just charging me over $1,300 for all of the parts and labor. I will be in the market to replace one of my current vehicles and had considered the Telluride, but am not considering it after this experience. More

The service department is friendly, responsive, and prompt. They communicate throughout the service experience. I would highly recommend South Hills KIA. prompt. They communicate throughout the service experience. I would highly recommend South Hills KIA. More