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South Hills Kia - Service Center

Canonsburg, PA

4.5
1,991 Reviews

1,991 Reviews of South Hills Kia - Service Center

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April 23, 2024

Thanks for taking care of everything! You turned a $6500 repair into a $0 miracle! More

by aprilw57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2024

Joe is the one that kept tabs with me. Very nice person and made sure to keep me updated. I just wish the engine would have been caught the first time. Not having my vehicle for about a More

by bratt7140
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 20, 2024 -

South Hills Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at South Hills Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

April 19, 2024

Great awsome good grand wonderful outstanding top notch out of this world amazing excellent wow More

by ericpfrimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

South Hills Kia responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Always Excellent service every time I bring my kia stinger in. Kayla is the best. She is always quick to respond and makes sure I am taken care of throughout the entire process. She will update me whi More

by johnjevicky2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Belajac
Apr 20, 2024 -

South Hills Kia responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 18, 2024

I always enjoy the service I receive from South Hills Kia. More often than not the finish the repairs or maintenance on my Sportage in less time than anticipated. The service department is friendly, p More

by tanyasmassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Apr 19, 2024 -

South Hills Kia responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2024

I have been coming to this location for about 7yrs and the service advisors have always been polite and professional. However, recently the last couple services to my vehicle had been somewhat disappointi More

by sir_gallant11@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 18, 2024 -

South Hills Kia responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (724) 942-3000 so we can assist you further.

April 16, 2024

The service department had 4 tries to fix an issue that I had to pay for twice. I was contacted about the issue and the charges and none ever called me back to follow up on the customer service contact. Gues More

by BRUCEAMAZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one listed here. Service Manager never contacted me about my concern.
April 16, 2024

I have taken my car in two times for the same issue and it has not been resolved and no insight around what is being done to fix it. Both times I was informed it was fixed and turned my car to immediately More

by carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Watts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Hills Kia responded

Hi Carley, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, South Hills Kia (724) 942-3000

Apr 18, 2024 -

carley responded

I have, multiple times. Your team promised the manager would reach out to me and that did not happen. When I call the team to follow up, it is clear they are unsure what the plan is to resolve my issue and certainly not making it a priority. I finally received a message via text that maybe your team could get me in the week of the 29th, but still no confirmed date or what they plan to do. Given that I have been trying to get this issue resolved with your team since my inspection on March 14th and have been in 3 times, their lack of care and response is unacceptable.

April 16, 2024

Your phone system is terrible. All voicemail unless you are lucky and someone accidently picks up phone More

by donhornyak55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Apr 18, 2024 -

South Hills Kia responded

Hi, thank you for taking the time to leave us your honest feedback. Here at South Hills Kia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (724) 942-3000 to discuss ways we can better serve you in the future.

April 14, 2024

Very easy to work with; They always seem to take personal care of their customer needs More

by rbvmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla(service Tech)
Apr 16, 2024 -

South Hills Kia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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