South Hills Kia - Service Center

KIA mandated updates/service KIA mandated updates were performed on 2012 KIA Optima GDI-Turbo. Was completed in estimated time. Also provided transporttation to South Hills Villag KIA mandated updates were performed on 2012 KIA Optima GDI-Turbo. Was completed in estimated time. Also provided transporttation to South Hills Village while I waited for service to be completed. More

Excellent Service ! Service people were very professional and courteous and washing the car is a great bonus! We get a lot of compliments after the washing as to how goo Service people were very professional and courteous and washing the car is a great bonus! We get a lot of compliments after the washing as to how good the car looks.....and it's a 2011 ! More

Frustrating start to finish Could not get a person in service on the phone for two days to make appointment and no calls back. Finally got a supervisor. Service was a recall and Could not get a person in service on the phone for two days to make appointment and no calls back. Finally got a supervisor. Service was a recall and then my non-dealership mechanic said I had a small oil leak that should be under warranty. Sorento is at 97K of what I thought was 100K warranty. Service called to first say it was a non-original oil plug that had damaged oil pan, not covered under warranty and wanted $270 to fix. I told them that my mechanic said it was coming from top of engine so that was wrong. Then told I had no warranty, that it expired at 60K because I bought the vehicle used. Never mentioned that previously and it is also something that those buying a used Kia should know. They wanted to charge me a $54 "diagnostic fee" but I got mad at at that point. Will not go there for anything other than a recall. More

Inspection and emissions Everyone from the main staff, clerk, and shuttle driver was extremely helpful and accommodating. My car was done on time, and the shuttle was prompt Everyone from the main staff, clerk, and shuttle driver was extremely helpful and accommodating. My car was done on time, and the shuttle was prompt with the pick up. More

Car inspection. I didn't realize until Sunday evening that my registration had expired and I thought I would have to reschedule. But after talking to the service tech I didn't realize until Sunday evening that my registration had expired and I thought I would have to reschedule. But after talking to the service technician he kept my spot open until I was able to go to run to AAA when they opened. I was back at KIA within the hour and the shuttle was ready to take me to work. Professional, efficient and friendly. I recommend the dealership highly. More

Good, fast service service people are very knowledgeable and offer important suggestions for caring for your vehicle. They try very hard to accommodate emergency situati service people are very knowledgeable and offer important suggestions for caring for your vehicle. They try very hard to accommodate emergency situations. I will always buy Kia cars because they sre reliable and the service is excellent. More

Excellent service, helpful staff The service was great, very attentive, noticed that my annual inspection was overdue and asked if I wanted them to do it while there for a service app The service was great, very attentive, noticed that my annual inspection was overdue and asked if I wanted them to do it while there for a service appointment. More

Had to have engine upgrade & awd fixed Service center staff very accommodating & pleasant to deal with. Service keeps you up to date on future needed repairs. Sales person always very fri Service center staff very accommodating & pleasant to deal with. Service keeps you up to date on future needed repairs. Sales person always very friendly & helpful!! More

Personnel touch The service agent was very responsive. He addressed my need in a timely order. Great job!!! They knew my sons who also deal here. Great job The service agent was very responsive. He addressed my need in a timely order. Great job!!! They knew my sons who also deal here. Great job. More

Scheduling of the oil change took a while The service was great other than scheduling the appointment. The person I spoke to schedule my inspection seemed like they didn't know what they were The service was great other than scheduling the appointment. The person I spoke to schedule my inspection seemed like they didn't know what they were doinng. I called on day and left a message with my name and number but nobody called me back so I called the next day to schedule. More