South Hills Kia - Service Center

Recent Service at South Hills Kia Always a great experience and minimum wait time! No appt is required for my oil changes and I never have a problem with my dealership Always a great experience and minimum wait time! No appt is required for my oil changes and I never have a problem with my dealership More

Annual Inspection + More I have gone to South Hills Kia for my state inspections for the past several years, partly because they offered free inspections. Just went in early I have gone to South Hills Kia for my state inspections for the past several years, partly because they offered free inspections. Just went in early December 2018, and they charged me for the inspection. Didn't tell me anything about whether there was a policy change or anything. Thought that was a perk for buying a Kia and going there for my state inspections. That's pretty lousy on their part for not communicating with the customer. Am I supposed to ask about the free inspection each time? Is that how they do business now? Also, asked about the Kia Fuel Reimbursement program (which I can take part of because I have a qualified car) when I arrived. I didn't have the confirmation file printed, so they told me I needed that form (mind you, Century III Kia never asked in the years I dealt with them). As an alternative, the service writer said he would check to see if he could handle the mileage verification without the printed form, but never updated me on that. Overall, it wasn't what I call a great service. It was okay, but after my last few visits being good, this was a let-down. There appears to be an incredible disjointed-ness between the Service and Parts department (it's like they don't communicate with each other much). More

Oil change Always very polite and courteous . Didn’t expect a ride home instead of sitting around. Really appreciated the ride. It allowed me to b able to get ot Always very polite and courteous . Didn’t expect a ride home instead of sitting around. Really appreciated the ride. It allowed me to b able to get other things done. More

Oil change suggestion They should allow you to make an appointment for an oil change. I was there over 2 hours for an oil change. They only have 1 person doing the oil ch They should allow you to make an appointment for an oil change. I was there over 2 hours for an oil change. They only have 1 person doing the oil changes. People that work can't stay there all afternoon waiting for an oil change. It's first come first serve, so you don't know when to come. Just a suggestion. If it doesn't change i will probably go elsewhere for an oil change. More

Annual Inspection Overall service is good. Always call before they perform a repair which is appreciated. Although, I always ask for a car wash (supposed to be a "perk" Overall service is good. Always call before they perform a repair which is appreciated. Although, I always ask for a car wash (supposed to be a "perk") and rarely get it. I've mentioned it a couple times and I'm told they were busy or it's cold or they forgot. Ironically, the car wash next door is always busy. Unsure why they don't deliver that promise?? More

'Your mistake' at my cost. I had an oil change and a recall appointment on 9/29/18. I asked why I wasn't notified my brake pads were running low. I was also told during an oil c I had an oil change and a recall appointment on 9/29/18. I asked why I wasn't notified my brake pads were running low. I was also told during an oil change my brakes are checked. When I asked why wasn't I told my brakes were running low? He said "that's our mistake"!!! That's a dangerous mistake. What other mistakes are happening??? Especially during an inspection. Was this "mistake" on purpose in order to also cause damage to my rotors for a larger bill charged to me? Either way, this is unacceptable - it's also unethical. Is corporate Kia aware of this practice? I will not buy another car from your dealership. Not to mention everytime I had an oil change from the package I prepurch More

Great! Manny at the service center is always a great help with a positive attitude! Great communication with the issues at hand, follows up throughout the wh Manny at the service center is always a great help with a positive attitude! Great communication with the issues at hand, follows up throughout the whole process! Great service with Manny always. More

Outstanding Service. We have been using the deakships for year, they service is so great that we take other vehicles there. I take my Jeep and my wife’s Mitsubishi due to We have been using the deakships for year, they service is so great that we take other vehicles there. I take my Jeep and my wife’s Mitsubishi due to the outstanding service. Everyone if knowledgeable and experienced, it is always a pleasure dealing with the service reps “Ed” and the managment team. Matt and his team are very helpful and courteous to our needs. Thank you, keep up the good work. Ammar More

Oil change Awesome service from Manny and crew. Waiting room comforts include hot coffee or tea and TV. Easy coupon buying for changes make no surprises. No ap Awesome service from Manny and crew. Waiting room comforts include hot coffee or tea and TV. Easy coupon buying for changes make no surprises. No appointments for oil change means they work on my schedule. More

Quick and done right First big service checkup. Easy to schedule. When dropping off I asked how long. They said maybe an hour. Done in 40 minutes and washed. First big service checkup. Easy to schedule. When dropping off I asked how long. They said maybe an hour. Done in 40 minutes and washed. More