South Hills Kia - Service Center

misquoted charge, no follow up from Management! Car was serviced for noise in front end and engine light on,I was contacted with the service work needed and quoted $125 for the purge valve replaceme Car was serviced for noise in front end and engine light on,I was contacted with the service work needed and quoted $125 for the purge valve replacement, all total charges for front end repair and valve replacement would be $824.00 after reviewing the bill, the charge for the valve work was $240.84 and total repair charge was $866.78 Called to speak with Jim the Manager and left a voice mail, its been 24 hrs and no call back, also texted back to dealership that i was not pleased, no call back. Check my history with your Dealership, I have purchased a Sportage, and a Sorento, my wife is on her third Sorento lease, we also purchased a Jeep years ago. Been doing business with Eddie Aguirre since 2008, this is not a reflection on Eddie, But, Where is the customer Appreciation?????? More

Service Recall computer software update and oil change. Service employees helpful and pleasant. Software update and oil change completed fairly quickly in l Recall computer software update and oil change. Service employees helpful and pleasant. Software update and oil change completed fairly quickly in less than one and a half hours. Car washed and on my way. More

Fantastic and very timely service. The service at KIA is wonderful. They are timely, polite, and have a strong line of communication. They asked before fixing anything through a text wh The service at KIA is wonderful. They are timely, polite, and have a strong line of communication. They asked before fixing anything through a text which was very convienant and not an option most dealers offer! More

Service schefuling I appreciate the efforts of the service manager to fit me in on Saturday due to the fact that I travel in my car Monday thru Friday for my job. I’ I appreciate the efforts of the service manager to fit me in on Saturday due to the fact that I travel in my car Monday thru Friday for my job. I’m not sold on the idea of my dealership only having service hours until noon on saturdays. South hills Kia seems to be busy enough to support longer Saturday service hours. Thanks. More

Inspection, oil change, taillights, oil change Eddie Daerr was very friendly and kept me informed every step of my maintenance. The prices were very reasonable and they wasted no time getting my ca Eddie Daerr was very friendly and kept me informed every step of my maintenance. The prices were very reasonable and they wasted no time getting my car in and out More

Sorento The oil change and tire rotation that I got for my car was performed as expected, however, it took well over the promised 45 minutes to get it accomp The oil change and tire rotation that I got for my car was performed as expected, however, it took well over the promised 45 minutes to get it accomplished. The work was done satisfactorily. More

Inspection Found staff to be polite and knowledgeable. Make you comfortable and get you in and out fairly quick. Waiting area clean and Pleasant. Love that my ca Found staff to be polite and knowledgeable. Make you comfortable and get you in and out fairly quick. Waiting area clean and Pleasant. Love that my car gets washed. More

awful expereince Our car was in to have the damage repaired on our dashboard...... that happened while the car was at the dealer for a recall. They broke the dashboard Our car was in to have the damage repaired on our dashboard...... that happened while the car was at the dealer for a recall. They broke the dashboard trying to repair the radio that stopped working when the changed the battery. Everything worked fine when we brought the car in for a recall. It was returned to us with the broken radio and broken dashboard. We were given an estimate for $600 to repair what they broke!!! We will never go back! More

Fast & Efficient, Friendly Service I was late arriving due to delays with my kids though they got me right in and back to work quickly. Post service work was thoroughly explained. Thank I was late arriving due to delays with my kids though they got me right in and back to work quickly. Post service work was thoroughly explained. Thanks More

Very pleased with onsite staff! Jaime was excellent! She got me in fast. My inspection was expired. Due to the outside schedulers not picking up the phone or returning phone calls p Jaime was excellent! She got me in fast. My inspection was expired. Due to the outside schedulers not picking up the phone or returning phone calls promptly. I tried for 3 weeks to get an appointment with service department. The outside schedulers are the worst. Then I got a hold of Jaime. Thank you for your understanding and your promptness to tending to my service needs. More