South Hills Kia - Service Center

first visit This was my first visit after purchasing my car and the service advisor Jamie was excellent!! She was very friendly and even helped me with my phone t This was my first visit after purchasing my car and the service advisor Jamie was excellent!! She was very friendly and even helped me with my phone that I was having trouble with. More

Great Service and Helpful Employee! I had an appointment for Kia Soul Recall and everything was done within 45 minutes at no extra fee. I have always received exce and Helpful Employee! I had an appointment for Kia Soul Recall and everything was done within 45 minutes at no extra fee. I have always received excellent service here, and I look forward to many more. Thank you! More

Easy peasy Had a 10:30 am appointment and had my ride back clean and inspected in 2 hours with an inspection and oil change. Great customer service Had a 10:30 am appointment and had my ride back clean and inspected in 2 hours with an inspection and oil change. Great customer service More

Excellent Job I've always received excellent service at South Hills Kia. I've worked with both Eddie and Jamie. On my most recent visit I worked with Jamie. I'm I've always received excellent service at South Hills Kia. I've worked with both Eddie and Jamie. On my most recent visit I worked with Jamie. I'm so happy that Jamie has come back to the dealership. She was gone for a brief time. Jamie is very thorough and maticulous, which is how I am as well, so I have a great appreciation for that. She cares about the kind of service she is providing to customers and she cares about their vehicles. She takes pride in her work and it shows. I like the convenience of the shuttle service. I can drop off my car and get to and from work very easily. They also do a great job of communicating with me about the status of my vehicle. They call and send texts. I don't have to keep calling them to get an update like I've had to at other dealerships in the past. Thank you! More

Employees and Service Your employees, the knowledge and service, and making sure the customer is happy. Whatever customer service training they are getting.......it is grea Your employees, the knowledge and service, and making sure the customer is happy. Whatever customer service training they are getting.......it is great. This keeps me coming back. More

Good Experience My service appointment was fast and efficient. My advisor kept me appraised of what was needed and found that I needed an inspection. Thank you Jaime! My service appointment was fast and efficient. My advisor kept me appraised of what was needed and found that I needed an inspection. Thank you Jaime! More

I always have good service at South Hills Kia! Every time I come to South Hills Kia they treat me so well. My services are always done in a timely manner. I have never had a bad experience there. Every time I come to South Hills Kia they treat me so well. My services are always done in a timely manner. I have never had a bad experience there. More

Keep in Tip Top Shape email from Patrick Winter Owning a 2012 Kia Sorento, I wasn't sure what, if anything, I needed to keep the vehicle it its great working performance. I found out Jim Watts was Owning a 2012 Kia Sorento, I wasn't sure what, if anything, I needed to keep the vehicle it its great working performance. I found out Jim Watts was back at Kia as the Service Manager, contacted him, and, voila, got the appointment I wanted. Surprise car wash 1stm then the blah blah blah point inspection, got an oil change and recommendation to NOT rotate tires at tis time. AND Boom!! . Out of there in an hour. I spent more time with the Sales Manager exploring the latest upgrades in the current Kia lineup (I asked for a fair market trade in value) than it took to get thru service (with a car wash !!!). I am undecided If its the right time to update as presently I am pleased, and this is my third Kia. Jamie Lucas is a very hard working lady trying to keep up with the pressure of service techs and us pesky and demanding patrons. Thank you for keeping me updated via txt msg through the process. Easy as Pie even though the Souls have a bottleneck with some recall. More

Quick Repair of a Recall Jamie Lucas had me in and out within 30 minutes! Everyone was very friendly and explained the process to me before the work began. Thanks! Jamie Lucas had me in and out within 30 minutes! Everyone was very friendly and explained the process to me before the work began. Thanks! More

Inspection and Emissions Always great service! Jaime can always fit me in and get me back on the road! Thanks again for your help to complete the work needed on my vehicle. Always great service! Jaime can always fit me in and get me back on the road! Thanks again for your help to complete the work needed on my vehicle. More