South Hills Kia - Service Center

State Inspections Got there early and they took me right in without waiting. Work took less than one hour to be completed while I waited and had a cup of coffee. Got there early and they took me right in without waiting. Work took less than one hour to be completed while I waited and had a cup of coffee. More

Excellent friendlly service I bourght my 2017 KIA Niro for a routine oil change with no appointment. They were able to take it in right away and with 35 minutes, it was finished I bourght my 2017 KIA Niro for a routine oil change with no appointment. They were able to take it in right away and with 35 minutes, it was finished and washed. There was no pressure to perform other services. They were friendly and helpful! More

Great The Staff was friendly and easy to communicate with. The repairs on my vehicle were completed in a timely manner. Overall I was pleased with my time The Staff was friendly and easy to communicate with. The repairs on my vehicle were completed in a timely manner. Overall I was pleased with my time and money spent. More

Outstanding service Most courteous and professional staff. Scheduled to bring Sorento in for repair; handles great now. Jim L., who drove me home and picked me up to re Most courteous and professional staff. Scheduled to bring Sorento in for repair; handles great now. Jim L., who drove me home and picked me up to return to dealership when vehicle done, was such s pleasure to talk with; and great driver. What a 1st Class team you have. Best I have ever dealt with. John More

Great Service Inspection and oil change went smoothly. Service Dept kept me informed on everything. Even washed the car for me. I am very satisfied with this visit Inspection and oil change went smoothly. Service Dept kept me informed on everything. Even washed the car for me. I am very satisfied with this visit and recommend South Hills KIA with two thumbs up. More

Questionable Practices concerning Engine replacements I bought a used 2016 Kia Sorrento in November 2018 I then drove it until April 2019 and the engine malfunctioned and needed to be replaced. I had I bought a used 2016 Kia Sorrento in November 2018 I then drove it until April 2019 and the engine malfunctioned and needed to be replaced. I had the car for less than six months and put less than 10,000 miles on the car. Kia replace it, the engine was on back order, it will took at least two months. When we picked the vehicle up after the engine had been replaced we were told by Kia that we needed to replace the front brakes and rotors due to rust build up, there reason, after I explained that we have only had the vehicle for six months and had less than 10,000 miles and that the average life for brake pads and rotors was at least 15000 miles they told me this: when a vehicle sits for over 60 days rust builds up on the brake pads and rotors which caused pitting. Mind you that this was the mechanic/ service technician attendant giving me this information concerning the brakes and rotors. The dealership told me that they could do nothing for me that this was not their issue that had to be taken up with Kia corporate. I was instructed to contact the KIA customer service, which I did and that was two weeks ago and I’ve been getting the runaround ever scene. Kia does not take care of their customers too well when issues arise that are Foley not the responsibility of the owner. Not sure if this is a corporate issue or regional issue. I will say that the service staff was courteous and polite. More

Very friendly Great customer service. Very quick. Lady in service is always very friendly. Very helpful. Let's you know how many cars are ahead. And gives great ti Great customer service. Very quick. Lady in service is always very friendly. Very helpful. Let's you know how many cars are ahead. And gives great time expect More

Oil change It was quick and easy!! I just stopped in and was taken care of right away. It is always nice that they check your car over and wash it too! It was quick and easy!! I just stopped in and was taken care of right away. It is always nice that they check your car over and wash it too! More

Excellent In and out - quick and easy and no appt. needed - kept me up to date on progress and even washed my vehicle - excellent service it was In and out - quick and easy and no appt. needed - kept me up to date on progress and even washed my vehicle - excellent service it was More

Excellent fast service Staff was very polite and courteous at all times throughout my visit. They finished in an extremely short span of time and actually finished sooner th Staff was very polite and courteous at all times throughout my visit. They finished in an extremely short span of time and actually finished sooner than I was told they would. I'm very impressed and have nothing but positive things to say about this service department. More