South Hills Kia - Service Center

Excellent service from me pulling up to the service drive, the advisor gave me immediate response. He asked all the right questions and was able to get my vehicle completed in a timely manner. drive, the advisor gave me immediate response. He asked all the right questions and was able to get my vehicle completed in a timely manner. More

Jaime was most helpful during my recent visit to Kia. She ensured I had a vehicle when my parts did not come in on time. Jaime and Ed are both very kind and have answered every question. She ensured I had a vehicle when my parts did not come in on time. Jaime and Ed are both very kind and have answered every question. More

Jamie and Jimmy both did a fantastic job in the quick scheduling and taking care of my wife’s needs with her recall notice both are very professional and courteous in the job that they do scheduling and taking care of my wife’s needs with her recall notice both are very professional and courteous in the job that they do More

I needed air in my tires so I just stopped by. The little cap on one of my tires broke off so they replaced it and washed my car. Kia in South Hills has the best service dept. The staff are very kin little cap on one of my tires broke off so they replaced it and washed my car. Kia in South Hills has the best service dept. The staff are very kind and they get me in and out quickly and efficiently. I would recommend them to anyone. More

Excellent. Polite, professional and valued my time. Arranged a rental even though I was willing to stay. They weren’t sure that the job would be done on the same day. Arranged a rental even though I was willing to stay. They weren’t sure that the job would be done on the same day. More

The Service Department does a good job when you arrive to let you know what the wait time will probably be for service and what is happening with your car. Good communication on their part let you know what the wait time will probably be for service and what is happening with your car. Good communication on their part More

The Kia Sportage was at the dealership for 63 days for the engine replacement. Since we picked it up, two things are at issue 1) the fob didn’t start the car on 2 occasions 2) the brake light sensor comes the engine replacement. Since we picked it up, two things are at issue 1) the fob didn’t start the car on 2 occasions 2) the brake light sensor comes on especially when the brake is not engaged. What should we do to avoid any charges? More

Everyone was very nice and helpful and I was very pleased that I did not wait to long the girl that checked me in was so very nice that I did not wait to long the girl that checked me in was so very nice More

I brought my car into this dealership to have a part looked at that was under warranty. When KIA looked at it, they said no, the part I brought it in for was fine, but that I needed a new oil pan (which looked at that was under warranty. When KIA looked at it, they said no, the part I brought it in for was fine, but that I needed a new oil pan (which would cost around $450). I declined and took it to another shop for a second opinion. This shop saw that I didn't need a new oil pan, just a new plug and charged me a few dollars for it. When I informed KIA about the situation, I was told that someone would "dig into this" and get back to me. No one ever did. More

Waiting on vehicle took longer than what I was told. 9:00 AM appt. time never left until 11:30. Told that oil change, inspection, tire rotation would take 1 1/2 hrs. 9:00 AM appt. time never left until 11:30. Told that oil change, inspection, tire rotation would take 1 1/2 hrs. More