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South Hills Kia - Service Center

Canonsburg, PA

4.5
1,881 Reviews

1,881 Reviews of South Hills Kia - Service Center

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June 01, 2021

I can’t say enough about the dealership this is our third Kia we bought from there they’ve always been outstanding with sales and service I have other friends that have purchased from this dealership in the More

by CHARLEEN1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Lucas
Jun 04, 2021 -

South Hills Kia responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. - Bill Winter, (724) 942-3000

June 01, 2021

The service to my recall problem was addressed effectively and efficiently. The waiting time was short. The professionalism of your service representative Jamie was especially appreciated More

by daugerdasj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
Jun 04, 2021 -

South Hills Kia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - Bill Winter, (724) 942-3000

May 31, 2021

Very efficient. Did what I asked them to do. I asked them to check my battery and proper tire Inflation. Also the car was in for a recall. More

by gamberale
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
Jun 03, 2021 -

South Hills Kia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - Bill Winter, (724) 942-3000

May 28, 2021

Every time that I come in there they are very courteous and concerned about any issues that I might have. I love the body shop. Everyone is very nice and I never have to wait long More

by deewaggett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
Jun 03, 2021 -

South Hills Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 27, 2021

The service department got me on and out within a hour for an recall on my sportage. The service department did a great job and their have been no issues. More

by paropchock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
Jun 02, 2021 -

South Hills Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - Bill Winter, (724) 942-3000

May 27, 2021

Had inspection done. Jaime was extremely helpful and efficient. It is always reassuring when your service advisor is friendly and knows what she is talking about. . More

by jchamberlin1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
Jun 02, 2021 -

South Hills Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - Bill Winter, (724) 942-3000

May 24, 2021

We were told it would be a little over an hour to get an oil change last Friday. Ended up taking almost two hours. When I went out and talked to the service desk and ask when it was going to be done she t More

by BMKING207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Daerr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Lucas
May 27, 2021 -

South Hills Kia responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - Bill Winter, (724) 942-3000

May 21, 2021

I received a recall. So this was my first time coming back to the dealer since I bought the car in September 2020. Other than the hiccup of the person making the appointments, Kia Southills was amazing. More

by mickeymor44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coach
May 26, 2021 -

South Hills Kia responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. - Bill Winter, (724) 942-3000

May 21, 2021

Jaime kept on top of my recall. I was able to have my car repaired. Parts were late and slow to come in, but she kept me updated through the process. More

by lloha12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
May 26, 2021 -

South Hills Kia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - Bill Winter, (724) 942-3000

May 18, 2021

Everyone who works here is professional and courteous. A big reason I continue to lease through this dealership is because everyone is so nice and easy to work with. More

by BETH.BERGSTEDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
May 21, 2021 -

South Hills Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - Bill Winter, (724) 942-3000

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