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South Hills Kia - Service Center

Canonsburg, PA

4.5
1,881 Reviews

1,881 Reviews of South Hills Kia - Service Center

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August 03, 2021

Kia Service Department offers great service with friendly, knowledgeable and helpful staff . Checking in is always very quick and easy. This is not my first Rodeo, but the best!! More

by vozelmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
Aug 06, 2021 -

South Hills Kia responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. - Bill Winter, (724) 942-3000

August 02, 2021

Great Service ! The service was great and the process was easy. The KIA service employees were helpful and professional. They even washed my new car. More

by kalderdice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Lucas
Aug 05, 2021 -

South Hills Kia responded

We are glad to hear you enjoyed your recent visit to our service department. At South Hills Kia we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! - Bill Winter, (724) 942-3000

August 02, 2021

They resolve my issues and got me back on the road which is greatly appreciate. Over the years I have purchased 3 Kia cars from South Hills Kia. And by the end of the year by purchase my forte Kia More

by boatthemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Lucas
Aug 05, 2021 -

South Hills Kia responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. - Bill Winter, (724) 942-3000

July 30, 2021

This was the first time I had my KIA serviced and the first time at this dealer for service. All went well. They team seemed very good. More

by spfeiffer64
Recommend Dealer
Yes
Employees Worked With
I don't know who it was and the pictures are too small for me to tell
Aug 04, 2021 -

South Hills Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Bill Winter, (724) 942-3000

July 27, 2021

Always have a great experience at this dealership. I bought a new Kia Optima here in 2019. All of the staff in all departments know how to treat their customers! Eddie in the service dept. is terrific. More

by Karin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Lucas
Jul 30, 2021 -

South Hills Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Bill Winter, (724) 942-3000

July 24, 2021

Our car was done on time and correctly. Ed Daerr is always up front with the work and explains things very well. We are happy to work with him. More

by WJRUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

South Hills Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Bill Winter, (724) 942-3000

July 23, 2021

INCREDIBLE STAFF & SERVICE!!! Every time I have taken my Sorento in there they have been professional, courteous, respectful of my time, and they have always done the job well and efficiently! And they als More

by shawn64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Daerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilou Gault, Jaime Lucas
Jul 28, 2021 -

South Hills Kia responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - Bill Winter, (724) 942-3000

Jul 29, 2021 -

shawn64 responded

I actually do have another question. I am a HUGE Audiophile, in fact I have over 100,000 songs in my iTunes Library! So here is what I am trying to accomplish: I know that certain models of Kia have a hard drive in them so you can have music stored on the hard drive in the vehicle (I believe through the UVO system if I’m not mistaken), and not have to connect a device (iPhone, iPod, etc up to the system). I know that my Sorento doesn’t have one in it, but I would like one to be put in it. However, I also know they are typically somewhat small storage (20GB or so). I am looking to put something bigger in, like 256GB or 500GB. Is there a way to get this done through your service department? I think it is a matter of installing the Kia/Uvo software on a Hard drive or at least formatting it to show up using that software. I know that I could get it done at a Total Image or something BUT I DONT WANT TO VOID MY WARRANTY IN ANY WAY. I would like to keep everything service wise done through South Hills Kia if possible! Please let me know if this is something your service department could do, and if so, what it would cost. If you service department cannot do this, what are my options without voiding my warranty? Please advise. I greatly appreciate it! Thank you so much!

July 23, 2021

While my car was at South Hills Kia for 23 days. I did not receive any follow-up notifications. I did not receive a call to pick up my car on the last day of service. It took 23 days to do a simple comput More

by kespgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
South Hills Kia Service Center
Jul 23, 2021 -

South Hills Kia responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. - Bill Winter, (724) 942-3000

July 20, 2021

I always receive top notch service at South Hills KIA. Had my car inspected and vehicle emissions test. Also needed to order a new key fob and Jaime was right on it. I waited in the lounge while my car wa More

by linluvs2travel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
Jul 23, 2021 -

South Hills Kia responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! - Bill Winter, (724) 942-3000

July 19, 2021

Called for service on friday they got me in monday morning.. Called before noon that the car was done. Had 4 new tires and front brakes done. More

by kat-jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lucas
Jul 22, 2021 -

South Hills Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - Bill Winter, (724) 942-3000

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