South Hills Kia - Service Center

Overall fine experience. The vehicle inspection report was not filled in but I assume was done. I was told tires were even so were not rotated. Kayla did not tell me her name but is on the service record. was not filled in but I assume was done. I was told tires were even so were not rotated. Kayla did not tell me her name but is on the service record. She was congenial and business-like. I feel Jaime has set the high bar there. She has always provided absolutely wonderful service. More

Everyone at the dealership was extremely friendly and helpful. Leigh Ann is the best and I will recommend her to anyone looking for a car. helpful. Leigh Ann is the best and I will recommend her to anyone looking for a car. More

Eddie kept me informed of what was being done and what else could be done, state inspection and oil change. Was also done on time. Good people. else could be done, state inspection and oil change. Was also done on time. Good people. More

This Kia service needs to have evening hours, for people that work 7 to 4 no cars to give people that have work done on their vehicles that we payed great money for. that work 7 to 4 no cars to give people that have work done on their vehicles that we payed great money for. More

Friendly and timely service. Communicated with me during the process. My only complaint, and not with the service department, was that the car needs brakes and rotors for both the front and back, roughly $ the process. My only complaint, and not with the service department, was that the car needs brakes and rotors for both the front and back, roughly $1,000. Purchased the car as a certified pre-owned in October 2020 and have driven it roughly 5,000 - 6,000 miles since the purchase. I would not expect to need brakes and rotors all around after driving so few miles. Jaime was understanding of the issue and spoke to the used car manager but nothing they would do saying car is almost a year since purchase. Not sure length of ownership matters more important about how few miles were put on the car before needing brakes and rotors. Jaime was excellent in the service she provide to us. More

Took several tries to reach anyone on the phone to schedule an appointment . I had to leave my car, then they didn’t have the parts and now I have to leave it again and find a ride to work and back to schedule an appointment . I had to leave my car, then they didn’t have the parts and now I have to leave it again and find a ride to work and back to shop to pick it up ! More

The Service Dept continues to be consistent and reliable. Jaime will take the time to listen and explain as much detail as you would like. I have been coming to South Hills Kia Service Dept for a long time a Jaime will take the time to listen and explain as much detail as you would like. I have been coming to South Hills Kia Service Dept for a long time and will definitely continue to do so. More

No comment FYI you would probably get more responses if this was not a required field makes me want to lower my rating for this. this was not a required field makes me want to lower my rating for this. More

Good service appointment.Fixed my recall while I waited Good service appointment. Fixed my recall while I waited and even washed my car. The counter representative also helped me connect my cell phone and Good service appointment. Fixed my recall while I waited and even washed my car. The counter representative also helped me connect my cell phone and contacts More

Friendly and very efficient, experience was definitely above average. I would recommend the dealership whenever questioned and will definitely return whenever I need additional service. above average. I would recommend the dealership whenever questioned and will definitely return whenever I need additional service. More