South Hills Kia - Service Center

Kia was finished as promised and shuttle service was great. Actually bought a new car after from KIA great. Actually bought a new car after from KIA More

Friendly courteous Took time to listen to my instructions for my visit. Called for courtesy van for me Called me when work complete. I have complete confidence with the Service Department and it’s mechanic for my visit. Called for courtesy van for me Called me when work complete. I have complete confidence with the Service Department and it’s mechanics More

I had my new car in for a recall and the and the engine was replaced to satisfy the recall. Now the engine keeps overheating. This car is less than one year old . Additionally the door trim is falling off was replaced to satisfy the recall. Now the engine keeps overheating. This car is less than one year old . Additionally the door trim is falling off and the replacement trim is on back order. This is not acceptable for a brand new car. More

Knowledgeable staff. Great service. Quality work. Always pleased by services provided by workers and staff. Great service. Quality work. Always pleased by services provided by workers and staff. More

South Hills Kia is always a fantastic place to get my car worked on, staff is knowledgeable and friendly! worked on, staff is knowledgeable and friendly! More

very professional, service department was great and car was taken in on time scheduled. Kayla was very helpful and explained everything before it was done. waiting room was clean and comfortable. car was c was taken in on time scheduled. Kayla was very helpful and explained everything before it was done. waiting room was clean and comfortable. car was completed when promised. More

So far my experience is great. I’d love a tv in the waiting area that had cable stations. I’d love a tv in the waiting area that had cable stations. More

We received a safety recall for our new Kia telluride dated July 31, 2024. It was for the front power seat motor and said we should have it fixed ASAP. We called the dealer the first time on 8/12, becaus dated July 31, 2024. It was for the front power seat motor and said we should have it fixed ASAP. We called the dealer the first time on 8/12, because we were away on vacation. We were told the message would go to the service manager and he would call us back when parts were available. We called back 8/19 and the same message was relayed to us. No replies. We called 8/21 , same message was told to us. We waited and called for the 4th time on 10/3. I told the person that this was our 4th call. I was told the service manager would have to call us back and he probably hasn't called us because parts aren't available. It is now 11/7 and we haven't been called back. I am ready to call another dealer which will be farther away and ask if they can take care of the recall! More

My new KIA telluride needed a new engine due to recall. John in service department was great in ensuring the replacement engine was done expeditiously and that we received a loaner car promptly. This was John in service department was great in ensuring the replacement engine was done expeditiously and that we received a loaner car promptly. This was in spite of my mistake in bringing in my KIA a day early as I confused the appt time 5 stars to the service dept More

Great dealership and service department. All work is always completed in a timely manner. Overall good communication with all the service team. I've had Kayla several times and she is the All work is always completed in a timely manner. Overall good communication with all the service team. I've had Kayla several times and she is the best with explaining pricing and what to expect wit upcoming visits. More