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South Hills Kia

Canonsburg, PA

Overview
Employees
Reviews
Vehicles
4.6
2,874 Reviews
The South Hills Advantage: Express Purchase, No-Fuss Pricing, Expert Service For over 40 years we have sold and serviced vehicles in the South Hills of Pittsburgh, and our great prices are only part of the picture. We value your total ownership experience and remain committed to exceeding your expectations. South Hills is located Route 19 in Peters Township- minutes from South Hills Village, I-79, and Washington PA.
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3644 Washington Rd

Canonsburg, PA

15317

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Showing 2,874 reviews

April 16, 2024

I have taken my car in two times for the same issue and it has not been resolved and no insight around what is being done to fix it. Both times I was informed it was fixed and turned my car to immediately More

by carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Watts
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

South Hills Kia responded

Hi Carley, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, South Hills Kia (724) 942-3000

Apr 18, 2024 -

carley responded

I have, multiple times. Your team promised the manager would reach out to me and that did not happen. When I call the team to follow up, it is clear they are unsure what the plan is to resolve my issue and certainly not making it a priority. I finally received a message via text that maybe your team could get me in the week of the 29th, but still no confirmed date or what they plan to do. Given that I have been trying to get this issue resolved with your team since my inspection on March 14th and have been in 3 times, their lack of care and response is unacceptable.

April 16, 2024

Your phone system is terrible. All voicemail unless you are lucky and someone accidently picks up phone More

by donhornyak55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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Apr 18, 2024 -

South Hills Kia responded

Hi, thank you for taking the time to leave us your honest feedback. Here at South Hills Kia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (724) 942-3000 to discuss ways we can better serve you in the future.

April 16, 2024

I have been coming to this location for about 7yrs and the service advisors have always been polite and professional. However, recently the last couple services to my vehicle had been somewhat disappointi More

by sir_gallant11@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Apr 18, 2024 -

South Hills Kia responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (724) 942-3000 so we can assist you further.

April 14, 2024

Very easy to work with; They always seem to take personal care of their customer needs More

by rbvmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla(service Tech)
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Apr 16, 2024 -

South Hills Kia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 13, 2024

Service was quick, minimal wait time under an hour, good price, friendly staff. Highly recommended. More

by KFDEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Belajac
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Apr 15, 2024 -

South Hills Kia responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, South Hills Kia

April 12, 2024

Parts were ordered and delivered as quoted, John in the Service Dept was very helpful during the entire process. More

by jmichalak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John my contact in Service
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Apr 14, 2024 -

South Hills Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at South Hills Kia. We do hope we can be of assistance in the future. Take care!

April 09, 2024

Kind and Considerate service. Totally sets them apart from any other dealerships in the surrounding area. More

by betsyrobinson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Kayla
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Apr 10, 2024 -

South Hills Kia responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2024

I wanted to reach out to commend one of your best employees. I bought my Kia from your dealership a couple of years ago. It was my first Kia and my first brand new car. One thing that I received with More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nelson
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Apr 10, 2024 -

South Hills Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Hills Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2024

Service was great, under an hour, price was right and Kayla gave excellent communication during the visit! Highly recommend SH Kia! More

by bderose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 08, 2024 -

South Hills Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

April 06, 2024

Every time I have purchased and/or leased vehicles from Eddie Aguirre, he was very personable, professional and thorough. More

by JAKOEPFER
Recommend Dealer
Yes
Employees Worked With
Eddie Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

South Hills Kia responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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