South Hills Kia

Service Took To Long I made an appointment via the dealership website for an inspection, oil change and tire rotation with the notation that she would wait at dealership . I made an appointment via the dealership website for an inspection, oil change and tire rotation with the notation that she would wait at dealership . My daughter arrived before the scheduled appointment and decided to have the dealership shuttle take her to a nearby restaurant. Approximately two hours later, the service department called her (not me as instructed) that brake pads and rotors needed to be replaced to pass inspection. I called and Eddie Daerr, the adviser, said this would take approximately 60 to 90 minutes to complete. About two hours later the car was ready and it took the shuttle 30 minutes to pick her up and return her to the dealership. I thought a lot of her time would not have been waisted if the dealership would have followed the "wait at dealership" note. This appointment ended up similar to my other daughter's appointment a little over a year ago. More

Great experience as always! I always bring my Kia Forte here for service. Easy to schedule online & everyone is always nice and accommodating. Always happy with the service I rec I always bring my Kia Forte here for service. Easy to schedule online & everyone is always nice and accommodating. Always happy with the service I receive and appreciate that they wash my car afterwards!! More

Courteous and helpful Washed my filthy car, refilled wiper fluid, and replaced broken fob in 45 min- all without a pre-set appointment. Extremely considerate and empathic Washed my filthy car, refilled wiper fluid, and replaced broken fob in 45 min- all without a pre-set appointment. Extremely considerate and empathic since I was having a bad day. More

Great Service I needed new rear brakes, the service was great and the repair work was quicker than I expected.. having a free car wash also impressed me. I needed new rear brakes, the service was great and the repair work was quicker than I expected.. having a free car wash also impressed me. More

All Customer Service and Techs Are Great The professionalism and the ability to correct minor and major issues is terrific. The only downside to the service center is that it does get backed The professionalism and the ability to correct minor and major issues is terrific. The only downside to the service center is that it does get backed up. As you know, if a restaurant has a long wait, the restaurant must be good. Same can be said here. More

Inspection and return of lease vehicle Inspection was great,return of lease easy. Great experience for end of lease with Kia team. If necessary would do it again. Kudos to dealership Inspection was great,return of lease easy. Great experience for end of lease with Kia team. If necessary would do it again. Kudos to dealership More

Bad deal and took advantage Told them that I didn't want to go above 66 months money wasn't right so I left they called back and said they got more money for my trade to get the Told them that I didn't want to go above 66 months money wasn't right so I left they called back and said they got more money for my trade to get the money right. They gave me my folder that said 66 months on it when I got there but for some reason didn't know what bank until I picked a extended warranty or not at total cost of $2800. Since I denied it they told me my bank. Didn't think of it at that time but realized it afterwards that if I chose the extended warranty I will go at a different bank at a 2% lower interest I would of paid $2,000 more for the extended warranty then I got it for on my own 2 days later so that was a scam. Then on top of that it's a certified Kia but my brakes are grinding any driver 300 miles and it needs brakes. And also I was going through my paperwork Henry lies they did give me ask your money by extending my term 72 months that's how, not the 66 months we agreed upon. So my guess on this is that they went with a different bank added the percentages on to it to get extramoney or try to look good by getting a lower interest rate with different bank but added extended warranty on it and make up the difference with the 2k extra on top. Don't worry I'll pay it off this year so they won't make that much but one would see that I bought over 12 cars in the past 5 years and I told them I was ordering her car in October but we will go to another dealership and I will do my business with this car at century 3 Kia which is by my house instead of going out of my way to office via dealership that doesn't care much for me More

Great Excellent quick service and courtesy ride provided by dealership. I’ve had service there in the last three years and it has always been excellent Excellent quick service and courtesy ride provided by dealership. I’ve had service there in the last three years and it has always been excellent More

Express service Pulled in and my car was taken right away. It came back in about 30 minutes. No appointment worked the way it was advertised. Thanks Jaime. Pulled in and my car was taken right away. It came back in about 30 minutes. No appointment worked the way it was advertised. Thanks Jaime. More

Friendly experts I’m now happily taking my third car, a Tesla, to South Hills Kia for regular maintenance. The team there is extremely knowledgeable and helpful. Could I’m now happily taking my third car, a Tesla, to South Hills Kia for regular maintenance. The team there is extremely knowledgeable and helpful. Couldn’t be happier :) More