South Hills Kia

I have always had a great experience with the staff and the work done to my car! the work done to my car! More

Everyone was very nice to me, helped me get the car that I wanted. I love my new car! I wanted. I love my new car! More

Service very well. Have a right headlamp assembly that fogs, on the inside in bad weather. As we get freezes it gets worse. Have concerns over the thefts of this vehi Have a right headlamp assembly that fogs, on the inside in bad weather. As we get freezes it gets worse. Have concerns over the thefts of this vehicle. More

Good customer service. I definitely felt like they wanted my business and didn't put any pressure on me to purchase. I definitely felt like they wanted my business and didn't put any pressure on me to purchase. More

First, I made my appointment to be the first one of the day for my vehichle to be inspected. I arrive at 7am and am told that the technicians do not come in until 8am. I was not told this when I made my day for my vehichle to be inspected. I arrive at 7am and am told that the technicians do not come in until 8am. I was not told this when I made my appointment. I am waiting at the dealership for it to be done, so basically sitting around wasting an hour (while I could have been working). Secondly, I receive a text message from Kayla from South Hills, Service check in stating if I need anything throughout my service visit to reply to the text. So, I text that I should have a January 2023 sticker put on my car. When they are finished with my car Kayla came to get me and I asked if they put a January 2023 sticker on my vehichle. Kayla checked and said no, December. I stated that I text her the information at 8:05am. She replies that her computer was down until 20 minutes ago (around 9 am) and to next time tell them when I check in ?!?!? I asked about them changing it to January and was told they can't do it. I know this is incorrect since this is the 2nd year I had an issue at this location with my inspection. Last year I went in 10/2022 and they put a GOOD THROUGH inspection sticker of 12/2022! I had to turn around and go back so they could correct it. Long story on this one as well as I was told when making the appointment that I could have it done in Oct for a Jan sticker, but then was told at the dealership it wasn't correct, so this year I made sure to make the appointment in November, just to have the same issue. This is the 2nd poor review I have EVER written. I am not one to complain, but this is exceptionally poor service. I didn't write anything when I had bad service last year but when it happens the 2nd year, I really didn't have a choice. First, how was I to know the technicians dont start until 8a and Second, how was I to know her computer was down and she didn't receive my text?' Frustrating indeed! More

Professional, Friendly and thorough…. Very happy with the purchase of my 2023 Sportage !! Thank you Leigh-Ann DeFelice and Pat Winter !! I would be happy to refer this dealership to an Very happy with the purchase of my 2023 Sportage !! Thank you Leigh-Ann DeFelice and Pat Winter !! I would be happy to refer this dealership to anyone I know ! More

Everyone was friendly and nice to work with for our car purchase. The staff was great. purchase. The staff was great. More

Not happy with the fact that the same thing happened a year ago. Spent twice a day adding air to tire. Came in on a Fri. morning, told tire had a nail in it(?) Paid bill and by Friday evening it was hap year ago. Spent twice a day adding air to tire. Came in on a Fri. morning, told tire had a nail in it(?) Paid bill and by Friday evening it was happening again! Did not have a car the whole weekend!!!! Mon. had car towed! Not happy. TRIED to explain that safety is my concern since my previous had the axle break in half while driving on Rt19. Brushed off! Showed me a pic of HOLE in my tire (they didn't see this on Fri?).No charge, really! I'm not a mechanic but obviously something is wrong with a tire that keeps going flat 3 times in a few months!! But then again, you guys are the experts! Don't appreciate being treated as if I'm making a big deal out of this. It's my car, my life, and my opinion that I'll express whenever I feel the need! More

I went to the dealership on Oct. 10 to make an appt for inspection. I was told the first appt they could give me was Oct. 31 because they were still inspecting cars due in Sept. Th 10 to make an appt for inspection. I was told the first appt they could give me was Oct. 31 because they were still inspecting cars due in Sept. They asked if I wanted 8:30 or 9:30. I said 9:30. When I arrived on 10/31 for my 9:30 appt I was told that my appt for was 8:40. I explained the above. I was told "everyone tries to blame somebody" and this wouldn't have happened if I hadn't made the appt on-line--which I DID NOT. I would have appreciated an apology instead of being made to feel I had done something wrong. I am driving my second Kia, have always dealt with this dealership, and this is the first issue I have had. Very disappointing. More

Dave Arborgast was very polite. I felt no pressure and he was very patient and easy to talk to. Finance Manager, Joey Jackovic was also very good when completing the purchase paperw I felt no pressure and he was very patient and easy to talk to. Finance Manager, Joey Jackovic was also very good when completing the purchase paperwork. Nice folks. More