South Dade Kia

These guys were super fair and easy to deal with. Abdul, my sales guy was awesome and I will buy my next Kia from him as well. Thanks guys see you next time! my sales guy was awesome and I will buy my next Kia from him as well. Thanks guys see you next time! More

Stay away from this bunch of idiots! Went to see a Sportage and they don't even want to open the car to let me see the interior. They requested my driver's license before asking what was I looking for Sportage and they don't even want to open the car to let me see the interior. They requested my driver's license before asking what was I looking for. After 15 minutes of hearing the salesperson explaining why I should NOT choose the car I was interested in, I requested to unlock the car for the 3rd. time. The salesperson told me to wait outside and he was going to get the keys. After another 10 min. Standing in the parking lot this moron came without the keys and with a "messages" from the manager wanting to talk to me first. At that point was more than obvious that their business is not selling cars.... I left the dealership and went to Braman Kia. More

I only went for an oil change and for the services required after reaching 18,000 miles on the car. I was told that those services included changing my air filter and rotating my tires. After waiting required after reaching 18,000 miles on the car. I was told that those services included changing my air filter and rotating my tires. After waiting about four hours for my car I found out that they performed an extra service and charged me an additional $80 for that service. More

First thing is that this dealership does not advice you that you as a customer that you can only charge on a credit card $2000 for a downpayment. It seems the owner is so cheap that he doesn't want to pa that you as a customer that you can only charge on a credit card $2000 for a downpayment. It seems the owner is so cheap that he doesn't want to pay the extra fees beyond $2000, even though you are spending thousands of dollar to buy a car. What is a customer to do if you don't have the cash on hand if you want to give a down payment of $2000+??????? And god forbid that you don't have your checkbook with you to give the difference of the downpayment. They will TRY and I say TRY to have you sign two (2)contracts. One for the amount of $2000 charge and the other contract for the total down payment you wish to give them. So bottom line is, they DO NOT TRUST YOU you will give them the balance of the deposit the following day in a form of check or cash; however, YOU ARE supposed to TRUST them. I do believe there is something wrong with this picture. As to recommending Kendall Kia or it's sister dealership Cheverolet/Cadillac in Homestead.....ABSOLUTELY NOT!!!!!!! More

I bought a second Kia from them used. What a nightmare. After dealing with them for hours, they never told me the used car price because of my trade in. They will keep you there until your tired and give i After dealing with them for hours, they never told me the used car price because of my trade in. They will keep you there until your tired and give in. I've done this before but never this bad. Later, they didn't have a second key for me and wanted me to pay for it. Lied about down payment and asked for more, but I did not agree. The service department is even worse!!! They make you wait for long periods of time when your car is already done. I went out looking for my car which was done and had to tell the service person. Taking my Sorento for the second time, for the same problem. They automatically make appointments for you when you don't ask or want one. Then they call you to remind you of the appt. and your like what appt. I don't have one. They seem like they don't want to sell any cars or service any!! BAD!!! More

I am writing to complain about my experience at Kendall Kia this past Saturday, June 2, 2012. My husband and I went down there with our 3 year old son to see the Kia Sorento. I had test driven all of the Kia this past Saturday, June 2, 2012. My husband and I went down there with our 3 year old son to see the Kia Sorento. I had test driven all of the competitor cars I was considering and the Sorento was the last one I wanted to see. The salesman immediately started talking to my husband, but my husband told him it would be my car, so he had to deal with me. I had already done my research, so I knew a lot about the car already, but I had a few more questions so I asked them. After that I asked if they had one I could take for a test drive. The salesperson hesitated and then said "Well, I'll need to get your information." I assumed he meant my license, so I gave him my license. He asked me to wait at his desk and then left to make a copy of it. He came back a few minutes later and then said he needed to fill out my personal info in their system. SO I spent a few more minutes giving him that info. Then he said he was going to get a key. He left and came back about 10 minutes later, then sat back down and asked when I would be ready to buy the car. I told him that I would be buying soon, but likely not that day because I had just started looking and that I was under a time crunch (now that he had made me wait 20 minutes to drive the car). He said Ok and that he was going to get a tag for the car to drive. After a few more minutes, he brought over his sales manager who sat down at the desk and asked me when I would be ready to buy. I told him the same thing, soon but not today. Then he asked me when would I have time to come back to the dealership to talk about buying and do the test drive then. He said they didn't have time to let me do a test drive today unless I wanted to buy today and then gave me the list of hours this week when they would be available. Meanwhile there were several salesmen standing around the central sales desk. My husband I left and immediately went to Braman Kia and were treated great. Because of that, we juggled our schedule and ended up making the time to be there for nearly 5 hours to make a lease deal with Braman. Their dealership was clean and nice; the salesman (Allan Perez) was knowledgeable, friendly and low pressure. The lease experience at Braman was a pleasure. Kendall was awful. On top of the horrible sales experience, Kendall Kia's parking lot was overgrown and battered looking. Their showroom was dirty and outdated (all POS material had 2011 cars on them). I wouldn't recommend Kendall Kia to anyone. It was the worst experience I've ever had trying to buy or lease a car. More

This dealer doesnt want to sell cars. The second i got there they wanted run credit. I just wanted to see the car.they said they needed my info before showing me a car.end result i left and purchased at a there they wanted run credit. I just wanted to see the car.they said they needed my info before showing me a car.end result i left and purchased at another dealer. dont give these people buisness. Theyll maje you feel like your on a operation table. More

RUDE, THEY DON'T CARE. I went their yesterday to to test drive the Kia Sorrento 2012 has I was ready to buy, $12,000 to put down. The salesman was rude, showed really no interested all he said well incentiv drive the Kia Sorrento 2012 has I was ready to buy, $12,000 to put down. The salesman was rude, showed really no interested all he said well incentives are depending if you qualify. Start discussing the price before even showing me the inside of the car, letting me test drive, "wait what is that called" sell your product...get the customer to LOVE the product so the selling is a success. At the end of the day...the dealer looses out... cause get what I had $12,000 to put down and just finance the rest.. So guess what went to another dealer that did want my business and made me feel like a valuable customer. Let's see how long Kendall Kia will be in business for. And guess what I can tell you more about the Sorrento 2012 that the salesman didn't even tell me. Wow he should have started by saying this and showing me the car, before is bad attitude and telling me may if I can qualify for incentives!!!! The 2012 Kia Sorento ranks 8 out of 23 Affordable Midsize SUVs. * Lots of standard features * Excellent brake performance * Two powerful optional engines * Great warranty coverage More

Dishonest Sales Practice, Rude Behavior DO NOT Walk into this dealer Shame on you kendall Kia On August 23rd I contacted Kendall Kia I spoke to David Allen by phone and we had discussed the car and the amou this dealer Shame on you kendall Kia On August 23rd I contacted Kendall Kia I spoke to David Allen by phone and we had discussed the car and the amount I was willing to pay for the Kia Forte and that I didn't not have a down payment. On the 24th of August David Allen called me and inform me that him and Steve from Finance was working to get me approved but I needed to put a down payment I offered $1000.00. On August the 25th David called me once again and told me that I was Finally approved by Capital One but they wanted $2600 down. He had told me I was 100 %approved. Then around 3:00 pm David Allen called me asking for copies of my pay stubs to send to Capital One. David Allen called me once again at 4:00 pm and told me that I was approved for the car and told me to come in to the dealer and pick out the car that I wanted. I picked the car after work I wanted the KIA Forte SX but they said I was only approved for the EX. The next evening which was August 26th I went back to the dealer at 5:30 pm to sign all the paper ... On August 23rd I contacted Kendall Kia I spoke to David Allen by phone and we had discussed the car and the amount I was willing to pay for the Kia Forte and that I didn't not have a down payment. On the 24th of August David Allen called me and inform me that him and Steve from Finance was working to get me approved but I needed to put a down payment I offered $1000.00. On August the 25th David called me once again and told me that I was Finally approved by Capital One but they wanted $2600 down. He had told me I was 100 %approved. Then around 3:00 pm David Allen called me asking for copies of my pay stubs to send to Capital One. David Allen called me once again at 4:00 pm and told me that I was approved for the car and told me to come in to the dealer and pick out the car that I wanted. I picked the car after work I wanted the KIA Forte SX but they said I was only approved for the EX. The next evening which was August 26th I went back to the dealer at 5:30 pm to sign all the paper work when we got there Steve from finance was off so we ended up talking to Joe Debesa and as we were filling out all the paper work, I had asked him personally Several times are you sure I am finally approved and he said yes that the worst thing is that I would have to pay a high interest of 16.78 %. I signed the sales contract & took my new car home. I got a call from Joe Debesa on August 31st telling me that I was not approved and that I needed a co-signer to get approved to have more income, not to worry about the persons credit , just the more income , I told him my brother could do that and he told me No cause we didn't live in the same house. All this after taking delivery of the car and have asked several time the day that I signed the contract about if I was finally approved and he saying the worse will be I will pay a high interest of 16.78 %, So I continue to contact people to see and finding solutions. I called Joe Debesa and he will keep making excuses and getting more rude and aggressive with me over the phone like if he was trying for me to give up on the car, I started noticing the behavior the he was not interested in me keeping the car, just after I will get the thing he will ask for it, he will said no is not enough. He even told me to fake pay stubs for a part time job but I refuse to have to do that.. I then try to contact David Allen but he was also rude and aggressive over the phone, all this while I was at my job, I started crying, I had heart palpitations, all my coworkers telling to calm down, for days I put my work at risk because the way I was treated. Then he kept calling me and harassing me for things I told him I didn't have or I couldn't get. Then I get the call Joe Debesa telling me that I have to return the car, I immediately I comply took the car back September 1st I returned the car at 1:30 pm hoping to get my down payment of $2600 at the same time that I return the vehicle, they inspected the car and gave a receipt that the car was in excellent return condition, but there was no check Joe Debesa told me that the check request would be sent out at 3:00 pm that I would have the check after 11 am the next day, at this point Joe was talking to me with an attitude and very disrespectful and he didn't not apologize for anything. I called Joe Debesa at 12:00 pm the next day to ask for my check and he told me that it was not ready that it went out on the morning run to the accounting dept. I had told him that he had told me that the check would be ready after 11:00 am and he got loud with me and was really rude and yelling at me so I hung up on him. At 5:30pm I went to the dealer and I called the police officer to have a police meet me there because of the way he was behaving over the phone aggressive and rude when the police officer got there I explained everything that Kendall KIA dealership had put me through when we walked in to the dealer everything changed they had the check for $2600.00. Show less More

After 4 years the key fob (door locking mechanism) stopped working. We were told that it was not under warranty and reprogramming it would cost about $95. So much for 10 year/100k mi waranty. I'll stopped working. We were told that it was not under warranty and reprogramming it would cost about $95. So much for 10 year/100k mi waranty. I'll buy American next time. More