South Dade Kia

It took over 2 hours for oil change and brake check, unacceptable. Poor customer service and communication. After complaining I was told the reason for the wait was for a test drive. Mike tested car s unacceptable. Poor customer service and communication. After complaining I was told the reason for the wait was for a test drive. Mike tested car stated brakes normal. Yes, they fixed the brakes but they didn't report the changes on the service bill. Happy brakes were fixed. In my opinion there too many chiefs and not enough Indians. Your staff needs to work on communication between each other along with customers. Thanks More

Fue una grata experiencia, nos trataron con todo profesionalismo respeto y disposicion para aclarar todas las dudas sobre la compra ya que era nuestra primera vez. profesionalismo respeto y disposicion para aclarar todas las dudas sobre la compra ya que era nuestra primera vez. More

We had a great expeience at Kendall Kia. We highly recommend Ray Ortega to all friends. Ray was professional and patient with us. He showed us every feature and benefit of the Sorento and took the tim recommend Ray Ortega to all friends. Ray was professional and patient with us. He showed us every feature and benefit of the Sorento and took the time to set up our bluetooth and e services aswell as introduce us to the service department and even introduced us to Vladimir who works at service. The entire staff was friendly and attentive to what we needed. Kendall Kia made it very easy to buy my new Sorento!!! Thanks again Ray Ortega and the entire Kendal Kia staff!!! More

My experience with kendall Kia You walk into this pleace and it smells like death. You see the salesman slowly starving to death . Business is not slow because it is a bad product. The atmosphere is toxic. and it smells like death. You see the salesman slowly starving to death . Business is not slow because it is a bad product. The atmosphere is toxic. We spent 3 hours trying to negoiate a price on a kia soul. At first they tried to charge me more than list price and give me nothing for my trade. I did look up the suggested price on consumer guide. I also looked up the trade value for my trade. The tried to charge me 3000 more than list and 4000 less than what it was worth wholesale. We finally agreed on a price we went into finance. They did not give me the rate they promised but I got 2.9 which is not bad. We signed the papers we were leaving and rick the finance manage calls us back stating that he is losing money and cant sell us the car. This is after we paid did the title work and we moving our things into the new car. We had to agree on 500 more for the car. We agreed because we did not want to go to another deal. We gave the sales man a check. We leave with the car. I get a call from the finace manager rick saying my check is no good. I have more than enough money in my account to cover a small down payment. It turns out the check was good they just wanted me to sign a new paper. I agreed to come back and sign and they could give me my spare tire that was missing. I showed up at 10:30 this morning to pick up my itemsand sign their letter. They gavce me a bs line that service was closed and they could not give me the spare til Monday. Why did they have me show up today. I have bought 6 cars from these people and they know that. This is the wordy cess pool you could go too. It honestly smells. Go to another kia dealer. Kia are great cars . Kendall Kia is the worst . Run dont walk . More

The guys mentioned above went above and beyond to make us feel comfortable and sure about the purchase that we made. We would definitely recommend. feel comfortable and sure about the purchase that we made. We would definitely recommend. More

The people there treat you like family. I'm not sure if my attendant was a "salesman" or an old family friend. The best experience one could have, as far as buying a car is concerned. I'd rather be fish if my attendant was a "salesman" or an old family friend. The best experience one could have, as far as buying a car is concerned. I'd rather be fishing.. More

People at Kendall Kia was super friendly and helpfull. They explained me all the options I had, all different cars that would be good for me. And finally walked me through the purchase. I'm very happy wit They explained me all the options I had, all different cars that would be good for me. And finally walked me through the purchase. I'm very happy with my car. I got a Kia Forte 2013 and I love it!!! I definetly recomend Kia and specially this dealership. More

My experience at the Kendall Kia was wonderful. I received excellent customer service, valuable advice and guidance, great offers/opportunities for financing, very amicable, cordial, and attentive em received excellent customer service, valuable advice and guidance, great offers/opportunities for financing, very amicable, cordial, and attentive employees. Definitely, I will continue making business with the dealership. More

The staff at Kendall Kia was extremely friendly and helpful. They showed me the Soul, which I had not even thought about buying, and discovered that it was the perfect car for my lifestyle. Tomas was v helpful. They showed me the Soul, which I had not even thought about buying, and discovered that it was the perfect car for my lifestyle. Tomas was very helpful. He called to follow up with me after I took the car home and made sure that I understood all of the features of the car. Rick and Jerry helped to get me the best rate possible when financing my purchase. All of the staff at Kendall Kia were helpful and attentive. It was truly a pleasure to purchase my new car from this dealership. More

Tomas and Geri made the experience of buying a new car a pleasure. Their treatment towards us was extremely professional, courteous, and friendly. We felt like we became part of an extended family and we wo pleasure. Their treatment towards us was extremely professional, courteous, and friendly. We felt like we became part of an extended family and we would highly recommend anyone looking to purchase a reliable and good priced car to go to Kendall Kia. More