South Dade Kia

Gilberto was professional and very nice. He called as soon as he found problem and had my car ready the same day. i will definitely be bringing my car back for service soon as he found problem and had my car ready the same day. i will definitely be bringing my car back for service More

Very good service, he explained everything that was needed for my 2nd service, and the service only took an hour and 15 minutes and contacted me when the vehicle was completed. I was amazed how fast an needed for my 2nd service, and the service only took an hour and 15 minutes and contacted me when the vehicle was completed. I was amazed how fast and great this service was. More

Bad treatment to customer. I hope that anyone that thinks about putting a hold fee for a pending deal/negotiation gets a letter in writing assuring you of when you will get that hold fee back, in the event t about putting a hold fee for a pending deal/negotiation gets a letter in writing assuring you of when you will get that hold fee back, in the event that you don't decide to buy the vehicle. More

I have been taking my vehicle here since it was purchased at Kendall Kia. The service has been great and accurate on the services needed. Keep up the good work at Kendall Kia. The service has been great and accurate on the services needed. Keep up the good work More

It took over 2 hours for oil change and brake check, unacceptable. Poor customer service and communication. After complaining I was told the reason for the wait was for a test drive. Mike tested car s unacceptable. Poor customer service and communication. After complaining I was told the reason for the wait was for a test drive. Mike tested car stated brakes normal. Yes, they fixed the brakes but they didn't report the changes on the service bill. Happy brakes were fixed. In my opinion there too many chiefs and not enough Indians. Your staff needs to work on communication between each other along with customers. Thanks More

Fue una grata experiencia, nos trataron con todo profesionalismo respeto y disposicion para aclarar todas las dudas sobre la compra ya que era nuestra primera vez. profesionalismo respeto y disposicion para aclarar todas las dudas sobre la compra ya que era nuestra primera vez. More

We had a great expeience at Kendall Kia. We highly recommend Ray Ortega to all friends. Ray was professional and patient with us. He showed us every feature and benefit of the Sorento and took the tim recommend Ray Ortega to all friends. Ray was professional and patient with us. He showed us every feature and benefit of the Sorento and took the time to set up our bluetooth and e services aswell as introduce us to the service department and even introduced us to Vladimir who works at service. The entire staff was friendly and attentive to what we needed. Kendall Kia made it very easy to buy my new Sorento!!! Thanks again Ray Ortega and the entire Kendal Kia staff!!! More

My experience with kendall Kia You walk into this pleace and it smells like death. You see the salesman slowly starving to death . Business is not slow because it is a bad product. The atmosphere is toxic. and it smells like death. You see the salesman slowly starving to death . Business is not slow because it is a bad product. The atmosphere is toxic. We spent 3 hours trying to negoiate a price on a kia soul. At first they tried to charge me more than list price and give me nothing for my trade. I did look up the suggested price on consumer guide. I also looked up the trade value for my trade. The tried to charge me 3000 more than list and 4000 less than what it was worth wholesale. We finally agreed on a price we went into finance. They did not give me the rate they promised but I got 2.9 which is not bad. We signed the papers we were leaving and rick the finance manage calls us back stating that he is losing money and cant sell us the car. This is after we paid did the title work and we moving our things into the new car. We had to agree on 500 more for the car. We agreed because we did not want to go to another deal. We gave the sales man a check. We leave with the car. I get a call from the finace manager rick saying my check is no good. I have more than enough money in my account to cover a small down payment. It turns out the check was good they just wanted me to sign a new paper. I agreed to come back and sign and they could give me my spare tire that was missing. I showed up at 10:30 this morning to pick up my itemsand sign their letter. They gavce me a bs line that service was closed and they could not give me the spare til Monday. Why did they have me show up today. I have bought 6 cars from these people and they know that. This is the wordy cess pool you could go too. It honestly smells. Go to another kia dealer. Kia are great cars . Kendall Kia is the worst . Run dont walk . More

The guys mentioned above went above and beyond to make us feel comfortable and sure about the purchase that we made. We would definitely recommend. feel comfortable and sure about the purchase that we made. We would definitely recommend. More

The people there treat you like family. I'm not sure if my attendant was a "salesman" or an old family friend. The best experience one could have, as far as buying a car is concerned. I'd rather be fish if my attendant was a "salesman" or an old family friend. The best experience one could have, as far as buying a car is concerned. I'd rather be fishing.. More