South Dade Kia

Recommend this dealer - ask for Raul Fundora Falcon" yo compre mi nuevo y hermoso KIA Sorento. El Sr Raul Fundora me brindo un exelente servicio, esta ha sido mi mejor expriencia en la compra de un auto. yo compre mi nuevo y hermoso KIA Sorento. El Sr Raul Fundora me brindo un exelente servicio, esta ha sido mi mejor expriencia en la compra de un auto. More

Inexplicably bad service I really regret buying my Kia. The service center here has to be the worst. Took it in for a major recall issue (or at least a very dangerous warranty I really regret buying my Kia. The service center here has to be the worst. Took it in for a major recall issue (or at least a very dangerous warranty issue). After calling 5 times (yes 5 times) to check in with the service advisor and leaving voice mails on three occasions, I have yet to get a response. I called one last time and asked to wait until they can page someone. After a half hour I had to hang up. I tried to call the feedback line that was provided as a response to the other reviews (the 646 number) it rings and the call gets cut without anyone responding. Three hours later, I have yet to get in contact with anyone from service. This proves two things: 1, this place will only attend to you if you are buying a car, after that, you aren't even a number to them. Two, and most importantly, they are light years away from the customer service Lexus and even Infiniti provide. After spending close to 50k for a car, you'd think you would get some sort of respect. Not in this case. Update: After 13 calls... 13 CALLS IN ONE DAY...I finally get the service person on the phone. His excuse as to why someone hasn't picked up? "OUR PHONES SUCK". Not to mention in have to wait until next Wednesday (almost a week) because they do not carry parts for the recall Kia put out. Why so long? According to the service person "We've never done this before, so we dont have the part" This is a brand new 2018 car!!!!. Normally I do my research before buying a car. This issue and most importantly, this poor,poor customer service would have kept anyone from buying from Kia and most especially Sunshine Kia. If you're reading this, PLEASE HEED MY WARNING: This dealership does not deserve your hard earned money. Look elsewhere at all costs. A week later, no follow-up directly from the dealer. I have no time to be on the phone with corporate. Imagine that...have to call KIA CORPORATE offices, just to get through to the service center whose "phones suck". More

Buy our third car We returned after a few years to buy a car for our daughter and we had already bought two cars there before, the seller was noted as lack of dynamism We returned after a few years to buy a car for our daughter and we had already bought two cars there before, the seller was noted as lack of dynamism left us waiting and then tell us that the banks did not approve the loan and that we needed two thousand dollars He did not want to try more, so we went to another place and we bought a pactically new car without giving money down and with payments that fit our budget More

Recommend this dealer - ask for Raul Fundora Falcon We have bought two cars from this dealership. I highly recommend salesman Raul Fundora Falcon. He was very professional and friendly. Helping us with We have bought two cars from this dealership. I highly recommend salesman Raul Fundora Falcon. He was very professional and friendly. Helping us with buying a 2015 Kia Soul. George Okoth in financing help get us the best finance deal. Go and visit them soon!!! More

maravillosa Mi experiencia con Sunshine Kia fue excelente.El Sr Hector Jimenez fir paciente en prestar atencion al mis necesidades.Finalmente sali con un carro n Mi experiencia con Sunshine Kia fue excelente.El Sr Hector Jimenez fir paciente en prestar atencion al mis necesidades.Finalmente sali con un carro nuevo a un precio inmejorable More

Exceptional! I always believed it would be "painful" to buy or lease a car, but I was wrong. I found an exceptional group of people who were really interested in I always believed it would be "painful" to buy or lease a car, but I was wrong. I found an exceptional group of people who were really interested in helping me. I can't give enough praise to the staff at Sunshine Kia. Thank you all so much - Oscar, the salesman, Thomas, the show room manager, and George and William, the finance team - all worked very intensely so that I obtained exactly what I wanted. I left not feeling as just a customer but instead, as part of the Sunshine Kia family. More

Awesome experience! Was not expecting to buy a car, just wanted to “look”. Walked out with a beautiful new car and an awesome deal. Salesperson Hector Jimenez was very kn Was not expecting to buy a car, just wanted to “look”. Walked out with a beautiful new car and an awesome deal. Salesperson Hector Jimenez was very knowledgeable and professional. Awesome experience! More

Excellent Hector Jimenez and Thomas Rivera give to me and excellent customer service.ALL the process was very easy and I will recommend this dealership always Hector Jimenez and Thomas Rivera give to me and excellent customer service.ALL the process was very easy and I will recommend this dealership always More

Good service Nestor Baluja helped me get my Kia Sportage! He was very helpful in helping me get a car that match my needs. Thank you I’m happy with my new Kia Nestor Baluja helped me get my Kia Sportage! He was very helpful in helping me get a car that match my needs. Thank you I’m happy with my new Kia More

Very good service Thank for your help with my firs purchase Oscar. A Martinez, and Lazaro Pena and Tomas. You are the best in all MIAMI. Recomended 100%. Thank for your help with my firs purchase Oscar. A Martinez, and Lazaro Pena and Tomas. You are the best in all MIAMI. Recomended 100%. More