South Dade Kia

Slow Service I obtained an appointment using their service app on line. When I arrived I was met right away. I explained I had an appointment for an oil change. I obtained an appointment using their service app on line. When I arrived I was met right away. I explained I had an appointment for an oil change. The service center rep stated they do not have access to that program and he could not confirm I had an appointment. He gave me a wait time of one hour and forty-five minutes for the oil change and car wash. I waited for an hour and a half and looked for the service rep that had assisted me and he was no where to be found. I remained outside near his booth to see if he returned. At two hours I approached another service representative. He asked who assisted me, and I described the guy. He pulled my paperwork. He told me my vehicle was probably in the back getting washed. He asked if I wanted the vehicle back even if it wasn't not wash yet as well. I told him yes. He brought the unwashed vehicle back, and then took me to the cashier. It took two hour and thirty minutes for an oil change. The first service center representative forgot about me and did not inform anyone else of the work being done to my vehicle. I was very disappointed with his treatment of me and overall the time it took to get a simple oil change done when I used their appointment service app to set up an appointment. More

Excellent customer service The customer service was excellent..i would highly recommend this dealership and Ms.Cherris to anyone needing a car. My finance manager (Adam) was gr The customer service was excellent..i would highly recommend this dealership and Ms.Cherris to anyone needing a car. My finance manager (Adam) was great..and my monthly payment is reasonable and on target. I've bought several cars from this location and the service was great...Thank you Kendall Kia. More

Awesome I enjoyed working with cherris to get my new car, a friend send me to see here because she is not like other sales people, she treats you like family. I enjoyed working with cherris to get my new car, a friend send me to see here because she is not like other sales people, she treats you like family. I get to experience exactly what she said and 100% correct. Awesome experience. She cannot leave the dealership I will follow her where ever she goes, Thank you for the great experience. More

I only use the service center because of Abdiel Suarez. If he wasn’t there I would service my vehicle elsewhere. His customer service and honesty is awesome and if I happen to come for service & he isn’t t If he wasn’t there I would service my vehicle elsewhere. His customer service and honesty is awesome and if I happen to come for service & he isn’t there I leave and come back when he is there. He is a true asset to your service department. More

Great Experience This is the 3 car for my family from this location, this is the 2nd car Cherris sold me and my family. She is always smiling and makes the process so This is the 3 car for my family from this location, this is the 2nd car Cherris sold me and my family. She is always smiling and makes the process so easy I send my friends and family to see her she is awesome. If you are looking for a car new or used. More

Awesome Deal Let me say this was the best experience I had in purchasing a car for a long time. Cherris welcome me with my internet appointment, 2.5 hours we were Let me say this was the best experience I had in purchasing a car for a long time. Cherris welcome me with my internet appointment, 2.5 hours we were driving out with our new car. More

Awesome My visit was amazing I’ve got more then what I expected she took her time didn’t rush actually catered to my needs and wants with no time wasted and o My visit was amazing I’ve got more then what I expected she took her time didn’t rush actually catered to my needs and wants with no time wasted and over all it was just amazing More

Great Service I have previously bought from this dealership and now getting a soul for my mother. Brandon was very nice and courteous and helped us. Would recommend I have previously bought from this dealership and now getting a soul for my mother. Brandon was very nice and courteous and helped us. Would recommend him and the other associates here. More

Brandon The Beast Brandon really made my dream come true! Not only did he get me approved with a car but it was my dream car being a BMW and a super duper good deal and Brandon really made my dream come true! Not only did he get me approved with a car but it was my dream car being a BMW and a super duper good deal and low cost! Come see him for all sales needs More

Great Service I've had my eye on a Kia Stinger since it was announced, and with the current rebates I could pass up taking one for a test drive, Brandon was very kn I've had my eye on a Kia Stinger since it was announced, and with the current rebates I could pass up taking one for a test drive, Brandon was very knowledgeable and got us a great deal and did not low ball us on our trade in. would recommend my friends and family to this dealership More