South Dade Kia

The service was great they were fast and friendly I forgot the name of the person that help me but he was super nice and fast he offer us the option to get an Uber super nice person forgot the name of the person that help me but he was super nice and fast he offer us the option to get an Uber super nice person More

Friendly, courteous service. Car was ready in the time frame they gave. They have always provided excellent service, even during this pandemic. Thank you for your excellent srevice. frame they gave. They have always provided excellent service, even during this pandemic. Thank you for your excellent srevice. More

Excellent service and helpful service professionals. Horacio Marcano was extremely friendly and knowledgeable about the Kia Telluride I was buying. He spend 1 hour explaining every feature in the Kia Horacio Marcano was extremely friendly and knowledgeable about the Kia Telluride I was buying. He spend 1 hour explaining every feature in the Kia Telluride. He was Fantastic! More

Great service. Ronald was an amazing help and very knowledgeable about the kia k5 gt line and was able to answer any question I had about the car knowledgeable about the kia k5 gt line and was able to answer any question I had about the car More

We came in already knowing what we wanted to buy, a used Kia Soul 2018 that we found online listed at a good price. We worked with Oswaldo when we arrived and he was very generous with his time and let us t Kia Soul 2018 that we found online listed at a good price. We worked with Oswaldo when we arrived and he was very generous with his time and let us take the car for a test drive (myself and my wife). He also took the time to appraise my vehicle that I was planning to trade in; I had already appraised it at CarMax and was happy to see that they matched their price. Next came the negotiation process. This didn't go too bad; we brought up the value of my trade-in and they brought down the price of the car (but only slightly). Working with Oswaldo was a pleasure, but his manager (Frank?) I didn't care too much for, mostly because he gave me a big story about how he's actually selling me the car at a loss and that he used the car to attract customers to buy other cars. It seems he thought I was born yesterday, but I know very well that no one is selling a car at a loss just for marketing purposes. Regardless, he still brought down the price a bit and the overall price I had to pay was very good, so I'm happy. We had a slight issue with the financing part because my wife and I both had a credit freeze on our accounts and we forgot to get them unfrozen prior to the purchase. They were willing to keep the car there and for us to return the next day. The Finance Guy, Oscar, was pleasant to work with. He was efficient and got us a good rate on our loan such that it was less than $200 a month (this is for a Kia Soul with only 8K miles, so practically a brand new car). The only reason I'm giving 4 stars, though I might prefer to give 4.5 stars, is because I was given only one key and it wasn't made clear to me at the beginning that there was only one key available (I blame the sales manager). This is my first time purchasing a used vehicle, so maybe I'm at fault for assuming there would be two keys, but I think common courtesy should be to inform the buyer at the outset that there's only one key. Had I known I would have pushed for a lower purchasing price to offset the cost of a new key. If you're only given a key, don't buy a new one from the dealer. You're better off buying the key fob from Amazon and taking it to a place like Batteries & Light Bulbs to get the key programmed. Will save you hundreds of dollars. More

Habia ido una vez por razones de una garantia extendida de mi anterior Kia. Recibi una informacion completa y detallada de como proceder. Por suerte no tuve que hacer uso de ella. Recientemente regrese par de mi anterior Kia. Recibi una informacion completa y detallada de como proceder. Por suerte no tuve que hacer uso de ella. Recientemente regrese para buscar informacion presencial acerca de poder comprar un auto nuevo. Fui atendido por Kirenia, quien a pesar de su juventud, es muy profesional. Ademas, tiene algo imprescindible para ser un buen vendedor:carisma. Esas cualidades la haran alcanzar posiciones mas altas dentro del mercado. Las demas personas que me atendieron, tanto el financista como el representante del Seguro, lo hicieron de manera excelente. En verdad creo que recomendare a South Dade Kia a mis amigos. No hay mejor propaganda y recomendacion de un negocio que la de un cliente satisfecho. Felicidades!!! More

The staff at the service dept was very professional and knowledgeable. I waited for the service to be done on my car and the wait was not long. knowledgeable. I waited for the service to be done on my car and the wait was not long. More

The service manager that took care of me was excellent, and he was just a trainee. I do not recall his name. Thanks a lot. and he was just a trainee. I do not recall his name. Thanks a lot. More

The shuttle service was very organized and fast. They kept me informed at all times regarding status of vehicle. I would recommend this dealership for service. kept me informed at all times regarding status of vehicle. I would recommend this dealership for service. More

It was great Eric was great kept me informed on my car and helped explained everything very well before hand to make sure I felt comfortable with everything and helped explained everything very well before hand to make sure I felt comfortable with everything More