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South County Lexus

Mission Viejo, CA

4.3
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,780 reviews

February 23, 2021

I really enjoyed my whole buying process. All employees were friendly and professional. They made the experience enjoyable. This was my first time buying a car and they were able to help me through the who More

by Amandambrown19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barrett Harlin, Hans Ham, Robert De Leon
Feb 23, 2021 -

South County Lexus responded

We couldn't have asked for better feedback, Amanda! It was our pleasure to deliver such a friendly, attentive car-buying experience. Welcome to the South County Lexus family - we hope you're loving your new vehicle!

February 15, 2021

Matthew was easy to work with, and was able to answer all of my questions and concerns. After the decision was made to purchase the car, all the paperwork went very smooth and I was able to drive away in a More

by lbkevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus, Ryan Hanson
Feb 15, 2021 -

South County Lexus responded

Thank you for leaving us a review! We're thrilled to hear that Matthew was such a pleasure to work with throughout the purchase of your vehicle. On behalf of all of us at South County Lexus, congratulations and safe travels!

February 12, 2021

JR was so friendly and helpful when exchanged our 2018 Lexus nx for a 2021 nx. He. Lead us thru the entire process and made it easy as possible. He offered to come to our home to program our garage and co More

by Lpekarek1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch
Feb 12, 2021 -

South County Lexus responded

Congratulations on your new 2021 Lexus NX, Linda and Phil! We are happy to hear that JR made the process so smooth and seamless. Thank you for choosing South County Lexus and sharing your experience. We wish you many safe travels in your new car!

February 12, 2021

Lexus South Bay has given me the best experience out of any dealership in SoCal. I worked with JR and he worked with me and helped me find the car that was right for me. Getting a new car can always be a h More

by Wsaban11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch
Feb 12, 2021 -

South County Lexus responded

Thank you for taking the time to share! We appreciate your business and are thrilled to hear that you had such an excellent purchase experience working with JR. Drive safely in your new vehicle, and we hope to see you back at South County Lexus next time!

February 09, 2021

Robert De Leon provided a hassle free, and efficient car buying experience. Most of the details of the deal where fleshed out online and over the phone, so I was in and on the road with no stress! More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert De Leon
Feb 09, 2021 -

South County Lexus responded

Luis - What a wonderful review! It's great to hear that Robert helped arrange your deal over the phone so that your visit with us at South County Lexus was quick and easy. Thank you so much for trusting us with your business!

January 28, 2021

My 2014 Lexus was due for a trade in. This was my first venture onto a Lexus dealership in five years and I figured I would visit a few before making a trade. It was not so since to my fortune sales associ More

by salzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch
Jan 28, 2021 -

South County Lexus responded

Thank you for the great review! We are extremely proud to have JR on our team, and hearing that he went above and beyond to deliver a seamless purchase experience made our day. We are grateful for your feedback and will be sure to pass on the kind words. Congratulations on your new vehicle, and we are looking forward to working with you again at South County Lexus!

January 23, 2021

My journey to purchasing a new Lexus began using the "build your Lexus" app. Within 15 minutes I had a notification email regarding locations that I could find the car I was looking for. A few minutes More

by Gairmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus
Jan 25, 2021 -

South County Lexus responded

Thank you so much for taking the time to leave us a review! We couldn't be happier to hear that Matthew took such good care of you here at South County Lexus, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

January 17, 2021

This is my 2nd purchase through SC Lexus and I’ll never go anywhere else! J.R. was super helpful and nice 👍🏽 highly recommend this dealer and just Lexus in general! More

by Bethywick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
Jan 18, 2021 -

South County Lexus responded

Congratulations on your new vehicle! We are thrilled to hear that you had such a successful purchase experience working with J.R. and the team. Drive safely, and we hope to see you back at South County Lexus for your first oil change!

January 13, 2021

I purchased a vehicle a week ago and understand dealerships make mistakes on payouts and sometimes it’s over or short but when I asked Mr. Hanson what was the reason for the 7 day delay of importan More

by Jasonmgreenberg
Recommend Dealer
No
Employees Worked With
Gina Neumeyer, Matthew Molus, Ryan Hanson
January 11, 2021

My experience at South County Lexus in Mission Viejo was excellent. I highly recommend my salesperson, J.R.. He is professional, straightforward, thorough and I feel I got a very good deal. After my sale More

by quilter.kc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
Jan 11, 2021 -

South County Lexus responded

Thank you so much for recommending J.R.! We are delighted to hear that he provided a professional car-buying experience and helped you get a great deal. All of us here at South County Lexus wish you many safe miles in your new vehicle!

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