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South County Lexus

Mission Viejo, CA

4.2
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

June 17, 2022

I will not buy another Lexus so as to not go to that service center . Just a bad experience over the years. Up charging me constantly. Rude, arrogant service department. Revolving door of people and dis More

by charly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelo , Ronnie , Hasan , all in service , Pat Lustig
January 23, 2022

I contacted Matthew online first and he patiently answered all my questions. When I went to the dealership for a test-drive and decided to take the care home. It was a smooth and pleasant experience More

by Bing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Matthew Molus
Jan 25, 2022 -

South County Lexus responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 16, 2021

We just bought our 2022 Lexus RX450h from Mohamed Elnaghia, he was easy to deal with, everything went smooth and he was a pleasant to deal with, very happy with this dealership and all the stuff are More

by RaffyJosie Teehankee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed ElNaghia
Dec 20, 2021 -

South County Lexus responded

Thank you for your positive feedback!

November 10, 2021

I just purchased a 2021 Lexus NX 300 through Mohammed on Monday and it was a lovely experience, not only with him but with the entire staff at the dealership. Mohammed was extremely helpful not only as a s More

by Cheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed sales, Todd Finance Manager
Nov 12, 2021 -

South County Lexus responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Cheri!

October 25, 2021

South County Lexus and Jeffrey Rawitch were absolutely the best. We came to the dealership interested in possibly purchasing a particular LS350 we had seen in an ad for South County. Jeffrey made the purc More

by LEXUS #3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch
Oct 27, 2021 -

South County Lexus responded

Thank you for your positive feedback!

September 07, 2021

I worker with Jeffrey Rawitch "JR" he made the process smooth and easy. I knew the car I wanted and we worked together to get the deal done. Come see JR and he will get you into the right car!! I have More

by Jnewby1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
Sep 09, 2021 -

South County Lexus responded

Thank you for your positive review!

August 21, 2021

J.R. (Jeffrey Rawitch) RAISED the bar in customer service. Unparalleled-Going above and beyond in every aspect. From the moment I reached out with an inquiry about a vehicle I had viewed online, J. More

by Hank & Brenda in AZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch
Aug 23, 2021 -

South County Lexus responded

Hank and Brenda, our reputation is one of our top priorities. Your positive review is what we are always striving for! We look forward to seeing you again in the future!

Aug 23, 2021 -

Hank & Brenda in AZ responded

Thank you! We would consider purchasing anywhere else!

August 02, 2021

Matthew Molus helped us find our Lexus NX sport. He went above and beyond in provided excellent customer service - kind and patient. He was through in explaining every single thing about the car and even he More

by luvablekimi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus
Aug 03, 2021 -

South County Lexus responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 27, 2021

Our 4th vehicle with South County Lexus, and the main reason we keep coming back is because of JR. He is attentive and great to work with. I would highly recommend giving JR a call if you are looking f More

by TonyLane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
Jul 28, 2021 -

South County Lexus responded

Thank you for your positive feedback, from all of us here at South County Lexus!

July 21, 2021

I recently worked with Matthew Molus for a car purchase from this dealership. Matthew is excellent to work with. He made the experience very simple and enjoyable for me. I would absolutely vote for this de More

by LexusBuyer-Irvine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus
Jul 22, 2021 -

South County Lexus responded

Thank you for your 5 star review! We look forward to helping you again in the future!

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