South County Lexus

Amazing Experience! I was looking to purchase my 2nd Lexus after my 2008 ES350 was rear ended. After a long frustrating search, I found a 2018 ES350 on line at South Cou I was looking to purchase my 2nd Lexus after my 2008 ES350 was rear ended. After a long frustrating search, I found a 2018 ES350 on line at South County Lexus. I went to take a look and met Joseph Garcia at the dealership. Joseph was fantastic... professional, kind, and extremely knowledgeable about the car I was interested in. We talked about price, features, etc. Joseph consulted with his Sales Manager, Barrett regarding my trade in and the price of the CPO vehicle I liked. Although we did not initially agree on the price, I felt that Barrett and Joseph really worked with me to get the best deal possible. I ended up leaving the car, but could not stop thinking about it and the wonderful customer service I received. This car was a 2018 with just over 10k miles, and it was immaculate! I've been looking the right car for a long time, and they are not all cared for the way this one was. Needless to say, the next day I called Joseph to see if I could look at the car again. He was off that day, but agreed to meet me at the dealership at my convenience. My experience from the day before continued to be epic! Joseph greeted me with an appropriate hug! He had the car ready for me. He gave me some time alone to look it over very carefully. I knew it was MY car at that point. I went in to see Joseph and told him I wanted to proceed with the transaction. He was, again, very efficient and knowledgeable! He made sure to go over every feature of my new car. Like I said, he knew that car inside and out. He set up my Bluetooth, signed me up for SiriusXM, ensured it was detailed perfectly, and more. He even cleared out my personal information on my trade in. I felt very well taken care of!!! He also offered to come to my house to program my garage door. He even followed up the next day to remind me that he could help. However, with his instructions, I was able to do it myself. I cannot say enough about South County Lexus and the outstanding customer service. Thank you Joseph, Barrett & Ryan!!! More

Great experience! Steven and Jason were helpful, professional, and efficient with my car buying process. It was my first time purchasing a luxury vehicle and they were Steven and Jason were helpful, professional, and efficient with my car buying process. It was my first time purchasing a luxury vehicle and they were patient with my questions and inquiries. Definitely recommend this dealership! More

Excellent customer service South County Lexus and my service advisor, Daven Anthony, always make my service experience pleasant and painless. They provide excellent service and South County Lexus and my service advisor, Daven Anthony, always make my service experience pleasant and painless. They provide excellent service and contact throughout each service. This is the only dealership that I take my nx200t to for service. In addition, I am considering a new nx200t and the sales mgr has been very transparent with me on pricing and no pressure. More

Will I recommend this dealership! Yes - I already have! Thank you Houston and David! You guys made what I wanted happen in a day! I was getting nervous and starting to lose hope that I wasn't going to get t Thank you Houston and David! You guys made what I wanted happen in a day! I was getting nervous and starting to lose hope that I wasn't going to get the vehicle I wanted and I was going to be stuck. But you two made my experience amazing!!! Thank you so much! I have already given David's number to a friend! Can't say I'm sorry that Lexus of Westminster lost my business and South County Lexus gained it. Hans in finance was awesome, relatable, trustworthy and funny! Thank you for making signing the papers easy! Lastly, thank you Patrick for getting me in and out on exploring all my new bells and whistles!!! I learned what I needed about my car and made it to my appointment in Costa Mesa!!!! Vroom vroom! I look forward to working with you in another 3 years!!!! THANK YOU! Dani More

South County Lexus Review I have been a long time customer of South County Lexus. They have always provided top notch service, one on one service and they really care about me I have been a long time customer of South County Lexus. They have always provided top notch service, one on one service and they really care about me and my cars top care and performance. I have recently purchased my fourth car here and Matt and his team worked overtime to make this experience a partnership as he wasn’t just trying to sell a car, he continued to build on our relationship and keeping me as their client. More

Second time purchasing a car from South County Lexus My second experience purchasing a Lexus from your dealership was just as positive as my first time back in 2015. Mike Porter met me at the end of my My second experience purchasing a Lexus from your dealership was just as positive as my first time back in 2015. Mike Porter met me at the end of my warranty appointment and proceeded to negotiate in a timely, honest manner. We reached a deal realitively quickly and I was on my way with my new NX 300. All the other staff I dealt with, in service, technology set up, and finance-documentation were equally professional as Mike. Wouldnt hesitate to recommend your dealer and Mike in the future More

Lexus buy. We appreciated the opportunity to make purchase decision at our own pace. Very easy process all around. Steven was informative, patient, helpful, kno We appreciated the opportunity to make purchase decision at our own pace. Very easy process all around. Steven was informative, patient, helpful, knowledgeable. Patrick the same. Thank you. More

purchase of vehicle overall, good experience. Fair price and quick turn around time to get purchase completed. Love the certified warranty. Dealership is very professi overall, good experience. Fair price and quick turn around time to get purchase completed. Love the certified warranty. Dealership is very professional, clean and processes are working for customer satisfaction. More

Great service! Service of my Lexus GX for a Takata airbag recall and 30K maintenance was handled very efficiently. The use of a loaner car made the experience totall Service of my Lexus GX for a Takata airbag recall and 30K maintenance was handled very efficiently. The use of a loaner car made the experience totally seamless. More

Quality people, excellent service, informative experience 10 out of 10! Everyone we encountered at the dealership was top notch and people I would do business with again. They even stayed late to accomodate o 10 out of 10! Everyone we encountered at the dealership was top notch and people I would do business with again. They even stayed late to accomodate our schedule so we could complete the sale and go home with our car that night. If you want a low pressure, transparent, informative experience this place is for you. Much different (in a pleasantly surprising way) than what I mentally prepared myself for when I realized it was time to car shop. More