South County Lexus

Best dealership I've ever worked with! Mathew and Hans were absalutely awesome guys, they and their team worked hard and went above and beyond to help me get into my Lexus NX 200t and it wa Mathew and Hans were absalutely awesome guys, they and their team worked hard and went above and beyond to help me get into my Lexus NX 200t and it was in the best shape, lowest miles with the cheapest price tag compared with the other NX's I was looking at. I will be choosing south county Lexus again in the future. More

Confirmed'; Once again I received VIP treatment This was my fourth leasing and Lexus purchasing experience. Steven Suh (Sales Associate) made sure that my transfer from a lease to new purchase was e This was my fourth leasing and Lexus purchasing experience. Steven Suh (Sales Associate) made sure that my transfer from a lease to new purchase was even more effortless than I could have hoped for. He was professional, knowledgeable and gracious. More

Awesome Service Matthew is a great guy to work with. He assisted me in purchasing a used Lexus ES350 that runs smoothly and in great shape. He's the guy to go-to when Matthew is a great guy to work with. He assisted me in purchasing a used Lexus ES350 that runs smoothly and in great shape. He's the guy to go-to when in the market for a car. Great dealership 👍. No pushy stuff. South county Lexus rocks!!!!! More

Excellent Service Visited this dealership on two separate occasions before making our purchase. Both times, the entire staff, including the sales manager, were aweso Visited this dealership on two separate occasions before making our purchase. Both times, the entire staff, including the sales manager, were awesome. It was raining the day of our purchase, and RJ was very patient, and professional the entire time. Thanks SCL! More

No hassle. Prompt. Efficient. My experience with Lexus Mission Viejo has been exceptional. I was hesitant to return for a second term lease as I’ve leased from multiple dealershi My experience with Lexus Mission Viejo has been exceptional. I was hesitant to return for a second term lease as I’ve leased from multiple dealerships in the pass. After speaking with Jason my Internet sale personalle, I felt assured that he would assist me on a new lease. Jason is professional, straight to the point, concise from the start of the process to the very end. Two days before I decided to pick up my new car it was sold to another person (I was too late in giving Jason my intent to purchase in time). He was able to secure another vehicle exactly to the specific that I wanted and more without changing the pricing previously negotiated. The process of turning in my old vehicle and into the new was simple within 2 hours. My old leased had cross bar, without the keys techinain was not able to remove to install on my new car. Jason ordered numerous keys to attempt to unlock the cross bar without Success. He actually obtained a brand new cross bar and it was installed on the new vehicle without charge. This type of guesture makes customer like me stay loyal. It was above and beyond service. I had some issues to the Lexus Remote Apps and the SOS button during set up. Jason was able to get me back in the dealership with assistance from his technician right away. In the mean time Jason also swabbed out a new window wiper blades that were making noise during use. Every step of the way, no matter how small or big the issue or request he was prompt and MADE IT HAPPENED. He has kept in touch with me through the process and was prompt in answering any of my calls, and messages. Thank you. More

Very good purchase experience. I had a very good purchase experience and felt at ease the whole time. The staff was a pleasure to work with and the dealership is comfortable while I had a very good purchase experience and felt at ease the whole time. The staff was a pleasure to work with and the dealership is comfortable while not over the top fancy. I would recommend South County lexus and JR, Barret and Patrick wholeheartedly, and I will definitely write an extensive yelp review in a few months as I love to promote quality businesses that I enjoy patronizing. More

Fair, friendly, & competent, We were helped to purchase our certified Lexus by our sales agent Asher Mitchell, who was waiting and greeted us by the door when we arrived for our a We were helped to purchase our certified Lexus by our sales agent Asher Mitchell, who was waiting and greeted us by the door when we arrived for our appointment. At every turn Asher made us feel we were his number one priority, He created a feeling of trust and exhibited a high level of competence. Even though the process turned out to be long, Asher stayed to the very last moment, just before we left the dealership, He made sure everything from start to finnish was the best it could be. He could have left just after the sale when we went into be with the finance rep and then again when we were with the tech rep who introduced us to the cars features. Hint: Speaking of features be sure to ask to fill out a personalized settings survey before leaving or you will have to return to the dealership to have them set at a later date. Bottom line, we would purchase from Asher and South Country Lexus again, and not hesitate to recommend them to others. More

Fantastic experience with JR!!! Just fantastic!!! JR made time for me whenever I was requesting. He even came in to meet with me when he was healing from his surgery!! Love him!!! Just fantastic!!! JR made time for me whenever I was requesting. He even came in to meet with me when he was healing from his surgery!! Love him!!! More

Routine Maintenance Appointment with Additional Repairs Outstanding customer service by Evan Frickman as always. Excellent communication from Evan regarding the additional repairs and the reason why they we Outstanding customer service by Evan Frickman as always. Excellent communication from Evan regarding the additional repairs and the reason why they were required. Service was completed as promised. Price of repairs competitive for a dealership. I could have had a self-employed mechanic who I know perform the repairs for much less, but I chose South County because I believe the dealership will stand behind the repairs if there is an issue, and I have always had positive results in the past with repairs done by South County. More

Good Service Fast service, my 2nd time for service. Hassan Sarim, and employees at front service were quick approach. My car was clean the wheel was polished and s Fast service, my 2nd time for service. Hassan Sarim, and employees at front service were quick approach. My car was clean the wheel was polished and shiny.Thank you. More