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South County Lexus

Mission Viejo, CA

4.4
1,777 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,777 reviews

May 24, 2019

Thank you Jason Thomas We were so fortunate to have Jason Thomas taking care of us. He was easy to talk to, did not rush us, and very knowledgeable, he knew his stuff. We More

by elaineluvlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Houston Lustig, Amadeusz Stasiak, Hans Ham
May 23, 2019

Purchased my new vehicle at South Coast Lexus. Mr. Steven, their Sales Representative handled my paperwork in no time and made sure everything covered before I left their facility. Talking to him h More

by ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh, Patrick Victoria, Hans Ham
May 23, 2019 -

South County Lexus responded

Thank you Ernie, it was my pleasure assisting you and I am as happy as you are that we could get you into that UX 250h that you loved so much. I am here for you always if you have any questions. Best Regards, Steven Suh

May 23, 2019

Returning Customer Excellent customer service!! Jason Thomas is excellent to work with, very polite and professional at his job. He's the reason I came back to get my s More

by Returning Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thomas
May 23, 2019

Jeffrey Rawitch JR was very helpful and knowledgeable. I never felt rushed and he respected my decision a few months ago that I will just tell him when it's the right More

by Abelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They were both very nice and welcoming., Jeffrey Rawitch, Bob Gray
May 21, 2019

So easy! Jason Thomas, from the internet sales department, was exceptionally helpful and the dealership overall was beautiful. The whole process was really eas More

by Robica1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thomas, Ryan Hanson
May 19, 2019

Excellent Service! I came in to replace a windshield wiper blade and was treated like royalty. The service rep and General Sales Manager provided excellent customer ser More

by Lexusmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer
May 17, 2019

Ted is the best I have bought two new cars from Ted and he is the best, most honest & trustworthy salesman I have ever met. I would totally recommend Ted & MV Lexus t More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry & the tech guy , Ted Bokhari
May 17, 2019

Easy Peasy Kristopher was polite, friendly and precise. In at 130pm out by 3:30 pm as I was told. Lounge was well stocked and plenty of reading material. More

by Tony M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher
May 17, 2019

Everything as expected First routine service but was treated like an long time customer. Nathan was gracious and pleasure to work with. He told me the service would take a More

by RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Sim
May 16, 2019

A great dealership with excellent service! Matthew Ancrum and his supervisor are very professional and knowledgeable. I am very satisfied with the service and the Lexus purchase. I got the bes More

by lexus#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I haven't worked with any of them.
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