South County Lexus
Mission Viejo, CA
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EXTREMELY COURTEOUS & PROFESSIONAL! 5 star dealership run by 5 star people everywhere you turn and Matt Molus is no exception! He not only managed my expectations during the process but 5 star dealership run by 5 star people everywhere you turn and Matt Molus is no exception! He not only managed my expectations during the process but exceeded them along the way, I would highly recommend him to anyone! Hats off to management, every team member seems to be happy demonstrating a courteous & professional attitude! More
Love my car! Love my dealership I called Gina and told her that I had specific financial requirements and did not know whether they would allow me to exchange my 2016 Lexus sedan for I called Gina and told her that I had specific financial requirements and did not know whether they would allow me to exchange my 2016 Lexus sedan for and SUV. She crunched numbers, explained the possibilities, and encouraged me to come in to the dealership to discuss them. When I arrived, she greeted me and turned me over to David Stea as she was running to meet a flight out of town. David took and abundance of time with me, discussing why I wanted to change over to an SUV, and teaching me about the differences between a Hybrid and a Standard SUV. I decided on the hybrid and he showed me the availabilities to me currently at the dealership. I never felt any pressure or manipulation. He respected my boundaries. I believe I made a wise choice with the information he gave me. After my decision was made, I appreciated that there was no overt "up-selling" as I had experienced at Tustin Lexus. Finalizing the purchase with Ryan Hanson was actually a pleasant experience and I felt I made a new friend who was genuinely interested in my benefit. I just completed a 3000 mile trip in my new car. Every mile confirmed my good choice. It was a joy to drive! More
Definition of 5 Stars My family has worked with JR at South County Lexus for a few years and we've always been impressed with the service that we are provided. I test drov My family has worked with JR at South County Lexus for a few years and we've always been impressed with the service that we are provided. I test drove a Lexus RC300 just before I was headed out of town at another dealership and they tried to get me to purchase by showing me the pricing for the MSPR on the car. When I got back from vacation I knew I would buy the car sometime by the end of the year. I called JR and he got that I was busy and that this was a luxury purchase for me, it wasn't a necessity, but that I needed everything to fall into place. He walked me through the options and immediately started working with his managers on the numbers. When he gave me the numbers he had done his homework. I was going to be out of town for a while and wouldn't be able to take care of my trade in, pick up the car, etc for over a month. JR delivered my car to me, walked me through everything just as if we were on the lot at the dealership. JR made the process of "trading up" so simple. If you are looking to buy a Lexus no matter where you are, I highly recommend reaching out to JR. More
Loved working with JR JR was fantastic to work with! We had a budget and he was able to get us the car that we really wanted within our parameters that we set. And it was JR was fantastic to work with! We had a budget and he was able to get us the car that we really wanted within our parameters that we set. And it wasn't a negative hassle like it is at most dealerships, he was extremely profession and pleasant to work with. I'd highly recommend him. More
South County Lexus has my business I’ve purchased 4 cars in the last 5 years at South County Lexus. Jeffrey Rawitch has been my salesman for two of those purchases. He takes time to und I’ve purchased 4 cars in the last 5 years at South County Lexus. Jeffrey Rawitch has been my salesman for two of those purchases. He takes time to understand what you are looking for and communicates thoroughly the pros and cons to each vehicle you are considering. He has been honest and caring towards my personal needs from day 1. He is a hard worker, determined to make you 100% satisfied with your decision. South County Lexus as a whole, has always been a pleasant experience to work with. Working with Jeffrey is the cherry on top. More
Jason was great `Jason was referred to me by my father. He was very responsive and courteous throughout the process. I told him the price range and some of my desired `Jason was referred to me by my father. He was very responsive and courteous throughout the process. I told him the price range and some of my desired features, and he was able to offer me a great deal on my car. He even went a step further and delivered it to me. Thank you so much Jason! Thanks Lexus! More
This is my second car from this dealership. David was great and helpful salesman. Help us to narrow down our choices for two models and demonstrated the pros and cons for each one. It was great experienc great and helpful salesman. Help us to narrow down our choices for two models and demonstrated the pros and cons for each one. It was great experience. Thank you David! More
I contacted South County Lexus looking for a car and Jason replied quickly. He was very patient and understanding since I was out of town and couldn't get in to test drive for a few weeks. He answered a Jason replied quickly. He was very patient and understanding since I was out of town and couldn't get in to test drive for a few weeks. He answered all my questions and was great to work with. He made my car buying experience easy and hassle free. More
Matthew is honest, dependable and understands what you’re looking for. Looks out for your best interest and gets you the best deal possible. Would highly recommend working with him. looking for. Looks out for your best interest and gets you the best deal possible. Would highly recommend working with him. More
I am driving my dream car because of Robert. My credit wasn’t good, but he never made me feel uncomfortable, he was very patient and within 1 hour I was approved for a 2019 IS300. Thank you Robert. I’m fo wasn’t good, but he never made me feel uncomfortable, he was very patient and within 1 hour I was approved for a 2019 IS300. Thank you Robert. I’m forever grateful. More